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Kroger Reviews

3.7 Rating 7 Reviews
71 %
of reviewers recommend Kroger

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Anonymous
Anonymous  // 01/01/2019
Their service exceeded my expectations. After dealing with several disappointing support teams that failed to properly understand my situation, it was a relief to finally work with professionals who handled my case with genuine attention and expertise. From the beginning, they carefully reviewed my concerns and maintained clear, consistent communication throughout the entire process, which gave me confidence that my case was in capable hands. Their professionalism, transparency, and dedication to achieving real results truly set them apart. Thanks to their structured approach and commitment to helping clients, the outcome was far better than I anticipated. I would highly recommend their services to anyone seeking dependable and effective support.
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Posted 1 month ago
Between scheduling a time slot based on my schedule - past several times they sent notes order will Not be ready on time. PLUS when I place the order online is shows a few items out of stock. But when I get there to pick up order many items are not included. Plus, when their 3rd party starts to pick my items in the store and as they let me know items are out of stock there isn’t a button to cancel the order. I use delivery and pick up when I have large order of cases of water, fire logs, firewood - heavy items. Furious!
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Posted 3 months ago
I was completely overwhelmed before contacting Michael and team, but they immediately brought clarity and professionalism to my situation. They were patient, understanding, and truly committed to helping me find a solution. Every question I had was answered honestly, and I never felt alone in the process. Their support made a huge difference, and I’d highly recommend them to anyone needing real assistance.
Kroger 1 star review on 6th January 2026
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Posted 4 months ago
browsing the on-line store not super easy, but inventory updated realtime and got what we ordered in a few days. Packed nicely, no hassles. Overall good shopping experience.
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Posted 7 years ago
Employees are friendly and helpful. Wide variety of groceries. Sales are great!
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Posted 7 years ago
I order and pickup from Kroger. The staff are incredibly nice and professional. My orders are always 100% accurate. The store is spotless and they have amazing options and selections.
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Posted 7 years ago
There service is one in a million.
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Posted 8 years ago
Kroger is rated 3.7 based on 7 reviews