“Disputable customer service - Been asking for a refund of £1000 now for over a month for services not rendered.
Keep on getting flogged off with we will get back to you. Now reading the review Kosta seems like a number one horrendous scammer. Avoid avoid avoid. I’m now contacting the financial ombudsman”
“Shameful business practises/tactics, preying on couples/people who are trying to conceive.
Never responded to my emails in regards to detailed information about the shipping.
Demanded payment for the deposit. Wouldn't even send confirmation of the deposit received. (Let's not even get into the huge price discrepancy from what was initially quoted).
The worst part was failing to notify that our specimens were to be transported in the same shipper as other unknown specimens!?!?
Other couriers do not combine differing fertility shipments. This is especially problematic in this pandemic era. Plus who accepts liability when there are multiple specimens?
This was never disclosed to us by Kynisi/Kosta and we were only informed by our lab who notified us that this was what they were trying to do.
They never responded to any emails
They never shipped anything
But they sure kept the deposit.
Despicable humans.
Heartbreaking to take advantage of vulnerable people.”
“This company is a complete scam! He charged us for GBR 450 2 years ago when promised delivery from Spain to Canada. I have never received ANY service NOR I received money back. The reviews about him- correct. DO NOT WASTE YOUR TIME and MONEY. He NEVER contacted my clinic and never replied to me on my emails. Kosta is a Scammer!!! I am surprised he is still doing this business. His should go to a jail for such scam!!!”
“NEGLIGENT! NEVER USE! Kosta delivered my embryos to the wrong hospital despite all the instructions/consent forms/labels informing of where to deliver them. They were left unattended in the wrong hospital until his negligence was spotted. Kosta has not responded to calls from the hospitals and emails/calls from me to address this situation. I am utterly heartbroken that my last chance to have a family may have been destroyed due to his blunder. These embryos were frozen prior to me having chemotherapy so are so so incredibly precious, Kosta has failed in his duty of care and is now simply ignoring me and providing zero explanation/apology of why this could have happened. All the hospitals I am dealing with will never use him again and are corresponding with the HEFA in order for him to be banned from couriering. Please do not use him.”
“DO NOT WASTE YOUR MONEY!, I repeat, Don't Waste your money!
This guy, Kosta Kios. displayed all the signs of a Scammer!
1. He was very responsive and super engaged with us (Phone calls, emails)...until we made the first deposit of £600.00 GBP.
And This guy went straight into a RADIO SILENCE.
We made multiple attempts to reach out to him and nothing! we waited over a week... checked with our clinic and he didn't contact them neither.
2. We finally left his an email stating that we do not need the service anymore, that we need the money refunded and he came up with a one liner or "We do not issue Refunds". He also mentioned that he has use the money for "Administrative" works. And out of nowhere mentioned someone named "Sarah". It was bizarre! A Sarah that we have no clue about, and also we've seen no trace of "Admin" work he has done. he even didn't email our clinic. From one of our multiple attempts to call him.. he at some point just opened the line for us to just stayed on the line listening to some background noises. He is rude!
3. The reviews online showed the exact trend, this is his IMO. he preys on parents to be. And has been doing this for a long while.
Kosta Kios is a scammer. He will take your money and will not render the service.
For your own peace of mind. PLEASE DO NOT USE THIS COMPANY!!!”
“Kynisi took embryo to Bueno Aires. Clinic told us to use them. Good result. Kosta did a good job. No problem with getting into country. Hopefully we have baby now. Thank you Kynisi.”
“My wife and I found Kynisi to be an experienced, professional and well priced IVF medical courier.
We thank Kynisi for his bespoke, secure and reliable service.”
“Kosta Kokkokios (aka Kosta Kios) the owner and director of Kynisi, has elaborated a FRAUD with his business, DO NOT use that company. He required an immediate deposit of 450GBP (approx. $620) as a transportation slot holding deposit, the invoice stated it was for the IVF transport. He said to pay promptly and immediately upon receipt of this invoice. We were still early in the process, not even a permit to import our samples from USA. We decided a month later to cancel the shipping. We had no permit yet, no dates, no transport yet scheduled. We asked Kosta our deposit back. Several times, by email and phone. For a month, he answered once only, saying he will send a partial refund but his bookkeeper should do it. Nothing has been done. It has been 2 months now, we have reported his fraud to the Action Fraud Police in UK, as well as the contact of his bookkeeper Jeffreys Henry LLP in London . DO NOT do business with them, you will never see your deposit money again. Neither Kosta neither his bookkeeper answered and the funds have never been refunded.”
