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Lidl UK Reviews

2.6 Rating 686 Reviews
A-
Happiness Grade
A-

Customer Service - Good

82.35%
Industry Average
Always fantastic service from Wayne at the Reading, Oxford Road store.
posted 1 month ago - B.Kangau
Emily (Customer Service Advisor) is very interactive with the customers. She goes above and beyond. She goes the extra mile and put in the extra effort. You can tell She is shy but she does try to put a smile on your face at the end of your shopping experience. Keep up the good work Emily.
posted 4 months ago - Anonymous
I shop at Lidl five times a week because I live nearby and my children love fresh baked goods like long rolls and doughnuts. Shopping is quick and enjoyable thanks to the friendly service. I also have the option to withdraw cash at the store, which is a huge plus for me. Although the store isn't huge, you can buy almost everything there, from food to tools, clothes, and household items like vacuum cleaners, bedding, and more.
posted 5 months ago - MonikaB
I shop at lidl in Prestonpans, East Lothian a few times a week and the customer service is excellent. You never have to queue for long. I would like to say a big thank you to two kind people on the Lidl team. They go way beyond the call of duty and are so pleasant and helpful. It makes my shopping trio to Lidl a pleasure. Thank you so much Catherine and Ryan and to everyone else at Lidl Prestonpans.
posted 1 year ago - Janice
Good customer service
posted 1 year ago - Charles Dliwayo
1782 store Rotherham, staff are always working hard to provide a great store,high stock levels and great customer service. Bakery is amazing and till responses are good.. Keith especially is awesome!
posted 1 year ago - James Mullins
I’ve had a brilliant experience with Lidl customer service after contacting them with a problem related to my parking fine. They have been swift and helpful and assisted with my problem, which I am grateful for.
posted 1 year ago - Anonymous
Lidl garden shredder motor seized during use. To be fair had done a lot of work. New replacement sent immediately. Outstanding customer service.
posted 3 years ago - Anonymous
Amazing customer service, Good products. Stock levels could be better, but i understand this is a supply chain issue.
posted 3 years ago - Marie Abery
Been shopping at Lidl in oswestry for long time now. Brilliant service and staff any problems soon sorted out.brill
posted 4 years ago - gerald butler