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MandM Direct Reviews

3.5 Rating 334 Reviews
E
Happiness Grade
E

Delivery - Slow

40.00%
Industry Average
feels like a scam. They don’t reply to messages, and there’s no way to speak to anyone. I paid for an unlimited delivery service, but I can’t even log in. They never respond, even though they claim to reply within 24 hours. It’s already been a week, and I’ve left three separate messages—still nothing. Total scam.
posted 1 month ago - Ofer Lupo
Wrong items delivered again!! And was late again too so late delivery took over two weeks and then to find out I’ve got the wrong items again is appalling service! When I’ve emailed customer services I’m completely ignored yet again! This company is an absolute joke and treat their customers and by the looks of it their employees too like dirt!
posted 6 months ago - Tony
I did not get my delivery I contacted M and M customer service they were worse than useless I must have sent them ten Emails and they didn't act on them in the end I just asked for my money .😡😤
posted 8 months ago - Anonymous
I had subscribed to their annual express delivery as I was hoping to save money on delivery over the year but when I placed an order, I didn't get my delivery.
posted 9 months ago - Anonymous
Great service and delivery but the box was tatty and the shoes had minor imperfections but the shoes are so comfortable I will keep them
posted 11 months ago - James lindsey
Not notifying me when ordering is out for delivery and trying to then charge to re-deliver.
posted 1 year ago - Anonymous
Everi are a joke paid £7.99 for express delivery took 5 days to deliver missed fathers day gift no refund no apology disgusting service
posted 1 year ago - Anonymous
Great service and delivery but the box was tatty and the shoes had minor imperfections but the shoes are so comfortable I will keep them
posted 1 year ago - James lindsey
Price and delivery great....but just don't ever attempt to send anything back.....live is short and I cannot explain the hassle, stress and inconvenience of attempting to send anything back
posted 1 year ago - Mark
Ordered a bag and was just dumped on the path outside my property in the rain for over 7 hours and the company has been no help and now have the hassle of trying to get it returned to them using the same rubbish courier as that is the only option so pays for the courier to treat parcels with no respect as then they get payed twice for returning it as well All the company can suggest is to offer me free delivery on my next order when obviously there will not be another order after the hassle they have caused me so wouldn't buy from them again or recommend them to anyone
posted 1 year ago - Andymanch