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MandM Direct Reviews

3.4 Rating 347 Reviews
E
Happiness Grade
E

Delivery - Slow

46.67%
Industry Average
Shocking having to pay delivery, and if Item not suitable having to pay again to return what is that about , coining it in and ripping people off in the process
posted 2 months ago - ""
feels like a scam. They don’t reply to messages, and there’s no way to speak to anyone. I paid for an unlimited delivery service, but I can’t even log in. They never respond, even though they claim to reply within 24 hours. It’s already been a week, and I’ve left three separate messages—still nothing. Total scam.
posted 9 months ago - Ofer Lupo
Wrong items delivered again!! And was late again too so late delivery took over two weeks and then to find out I’ve got the wrong items again is appalling service! When I’ve emailed customer services I’m completely ignored yet again! This company is an absolute joke and treat their customers and by the looks of it their employees too like dirt!
posted 1 year ago - Tony
I did not get my delivery I contacted M and M customer service they were worse than useless I must have sent them ten Emails and they didn't act on them in the end I just asked for my money .😡😤
posted 1 year ago - Anonymous
I had subscribed to their annual express delivery as I was hoping to save money on delivery over the year but when I placed an order, I didn't get my delivery.
posted 1 year ago - Anonymous
Great service and delivery but the box was tatty and the shoes had minor imperfections but the shoes are so comfortable I will keep them
posted 1 year ago - James lindsey
Not notifying me when ordering is out for delivery and trying to then charge to re-deliver.
posted 1 year ago - Anonymous
Everi are a joke paid £7.99 for express delivery took 5 days to deliver missed fathers day gift no refund no apology disgusting service
posted 1 year ago - Anonymous
Great service and delivery but the box was tatty and the shoes had minor imperfections but the shoes are so comfortable I will keep them
posted 1 year ago - James lindsey
Price and delivery great....but just don't ever attempt to send anything back.....live is short and I cannot explain the hassle, stress and inconvenience of attempting to send anything back
posted 2 years ago - Mark