I live in a apartment they delivered the package downstairs in my letter box but it doesn't lock when I went down stairs the parcel had gone what can I do
We can confirm that all the products sold by MandMDirect are the same as what UGG would offer throughout its distributions; be that to Outlet Stores or Online Retailers and we can confirm that they are definitely not fakes or counterfeit goods.
If you were to directly compare styles, any differences highlighted would be down to slight variances in materials and components that can occur from batch to batch, but overall the item would be of the same standard and quality.
Some styles and lines have been carried for 5 or more years and there will be differences, for example, when the item was produced and by which supplier. In 5 years, a line will have been made by various suppliers and this may generate differences in pattern or slight make up.
So, if you were to make a comparison between your MandMDirect purchase and the same item from a different source, you may be comparing old stock against newer stock and vice versa.
We can assure you this stock is authentic.
