M&P Direct Reviews

Name: M&P Direct
Rating: 1.93

1.9 Rating 30 Reviews

23 %

of reviewers recommend M&P Direct

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1.9

Based on 30 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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M&P Direct 1 star review on 18th August 2023

Munir

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered mineral oil via ebay for my classic kawasaki. Decided to ship me semi synthetic because they never had any, without even bothering to check. Bike now off the road for 5 days and oil ordered locally. Bunch of clowns. Customer care very poor.”

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Posted 2 years ago

“Avoid - Ordered items showing 'in stock' but they weren't, they kept moving the delivery date. Very poor service and now and unlikely to get the touring screen for when I needed it. Communication ok from the customer service, but the process is a mess. In my opinion its worth paying more elsewhere and getting the items paid for instead of giving them the use of your money while you fight for a month to try to get what you have paid for, then having to buy elsewhere anyway.”

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Posted 2 years ago

“Ordered a item on ebay and if i had known it was coming from m&p i would not have bothered they had Dpd deliver it and left no card turns out it was left in a safe place right next to my front door in full view of anyone walking pass my house we do not have a fence or gate just a driveway. So it was taken they could have taken it to any neighbour as our note said "leave parcels with a neighbour or in a safe place in front of our door is not in my opinion a safe place. WHY NOT A NEIGHBOUR ???have now lost £94 thanks M&P you are a disgrace.”

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Posted 2 years ago

“never buy a jt drive belt they last 1000 miles if your lucky.beware there also being sold on ebay by trumpet tyres. oe quality my uranus.buy cheap buy twice”

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Posted 2 years ago

“If I could give them a nil star rating it would be fair. They sold items that they didn't have in stock, then sent an incomplete order, which was useless as I wanted a full set. I returned the stuff that they sent me and they offered a refund for the goods returned, not the total amount that I paid as per original order. I am still waiting for the refund after 20 plus days of waiting. Deal with this company at your own peril and be preapred to be ripped off.”

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Posted 2 years ago

“Reviews About M&P Direct Logo M&P Direct Reviews 2,612 • Excellent 4.5 stars: Excellent 4.6 In the Motorcycle shop category Reviews Excellent 87% Great 5% Average 2% Poor 2% Bad 4% Filter by: All reviews service delivery price product company item time order part year ... Search reviews James Tittensor 8 reviews 1 star: Bad 13 hours ago I purchased a KTM Super Adventure S… I purchased a KTM Super Adventure S from M&P Swansea from salesman Chris Collins. The process was fantastic until I paid in full. Then the problems began. I would not recommend this company to anyone buying a motorbike. I am 60 year old & I believed I knew people. I was supplied a brand new motorcycle but not all the advertised extra's were fitted. I have tried to resolve the situation but M&P are not playing ball. I only want, to enjoy my bike with the advertised extras. Why can't M&P just do the right thing.”

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Posted 3 years ago

“Frustrating website”

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Posted 4 years ago

“Do not use items not in stock alternatives not in stock bad experience now waiting for refund”

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Posted 4 years ago

“The website doesn't show stock levels so you order on good faith. Email says you'll be updated with delivery date if no stock. I've waited 2 weeks and had to call to find out the status. A girl said she'd look into it and call back. I had to ring again and was fobbed off again. When saying the service was not great and argument ensued. I'll go back to wemoto who show stock, delivery is free and customer service is top notch”

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Posted 4 years ago

“Horrible service, made an order one week ago and they don't even dispatched yet. At weekends they don't give any information about the order they just answer if you want to buy by the phone and they don't answer emails, do not trust then.”

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Posted 5 years ago

M&P Direct is rated 1.9 based on 30 reviews