“Very bad customers service review the last purchasing a product dealing with a third-party and instead of Menard direct plus it doesn’t matter how old is the product a day or one year they have nothing to do with it. You have to struggle in order to get things situated.”
“I had to purchase a Savannah Clawfoot faucet online because Meynards did not have it in stock. I returned it because it on 4/13/26. I was told that there was a $72.50 return stock fee. I'm not happy about the return stock fee when Meynards did not have it in stock, so I had to order it online.”
“I tried to order two entry doors over the phone. Associate said that they would rather me do it online. I told her that I wasn’t comfortable doing that but she still would not take my order and said online only. I will buy my doors somewhere else.”
“I purchased some household items alone with some AAA batteries from the Merrillville Indiana location I call they said they would check the cameras 🎥 I'm like for real over a some batteries & I purchased a list of things from your store if I say they wasn't in my bag & drive all the way back that means I don't have them PERIOD !!!!!!!!!!!”
“MENARDS WILL GO OUT OF BUSINESS.
I HAD THAT IN MY MIND THE FIRST TIME I SHOPPED THERE.
THE MOST UNORGANIZED WASTE OF SPACE I HAVE EVER SEEN. OVER PRICED, OVER STOCKED WITH SIMPLETON ITEMS, AND PRICES ARE SHAMEFUL.
THE ENTRANCE, EXIT, TURN STYLE, AND BLOCK OFFS ARE SET UP TO PUSS YOU OFF. WHY DO THEY EVEN HAVE CASHIERS?
I THINK THEY SHOULD RESTRUCTURE, PRIVATIZE THE LUMBER YARD, INCORORATE A DRIVE-THRU FOR ALL PET SUPPLIES AND ANYTHING CONSTRUCTION RELATED OUTSIDE OF LUMBER. FOCUS ON AN INDEPENDENT, FULLY FUNCTIONAL GREENHOUSE AND FLORIST. HEIRLOOM QUALITY AND FOCUS ON LOCAL SUPPLIERS AND AMERICAN MADE PRODUCTS.”
