“I had a misprint happen for an order of business cards. I ordered them on time for an event I needed them for but then I had to contact support and reordered them just on time again but this time with faster shipping. The day I was supposed to receive them, I was never sent a shipping number so I had to call customer service to find out what was going on. I know that things happen that are out of their control, but it would have been nice to get an email or be aware that they were having some production issues because I would have just canceled at that point and had time to order with someone else like Vistaprint who might have even had them to me the day I was supposed to get my fixed order of business cards from Moo. It's been really awful for me because now I have to scramble to find a different solution. My biggest issue is that I had no idea they were having production issues, and the communication I feel like is very important. I won't be ordering from here anymore and won't be recommending this to any of my peers who need things like this printed.”
“Their prompt response and professional handling of my case made it possible to resolve my withdrawal issue smoothly. I sincerely appreciate the clarity in their communication and the steady support they provided throughout the process.
They took the time to explain every step and ensured I fully understood what was happening. Their reassurance and dedication gave me confidence from start to finish.”
“overall OK experience but in total is just a very high priced print product and Moo fails to deliver a print result with colors close to the preview. the picture on the business card was very very dark and had a red touch.”
“MOO customer service is impeccable, I made a mistake when ordering my business cards and they offered to redo them for me with absolutely no hesitation, all done free of charge. The quality of the card is lush, I will 100% use them again when I need to re-order my cards, without question.”
“I always love using Moo for my business cards, as their quality and capabilities are brilliant. I used them this time to make backing cards for my new enamel pins, and as always, they excelled.”
“The quality of the business cards are amazing, and always come in a really nice presentation box. I have used them a few times, and would always recommend them to anyone. They have a very quick turnaround and I will definitely be placing another order when my business cards run out. Thank you Moo!”
