NewChic Reviews

“ I have ordered several times from NewChic because I love their tunic tops. They come true to size, reasonable quality, great price. You just have to wait a bit for delivery ”

“ your service is much better and the price is in the middle because it is not cheap and not too expensive. Absolutely the quality was so good to wear. ”

“ They kindly offered for me to keep the shoes at 50% the price, which I admit will make the fact that they wear out less painful. ”

“ 10, unfortunately they were not in stock and I did not receive the immediate information that these, or as I found out later, one of the products is not in stock, and To be honest, I don't understand why the products that are not in stock at the moment appear on the website, anyway, let's say, as it was my first order, I didn't know that before ordering you have to verify that the product is in stock, which I think absurd, and as a first buyer the situation is very confusing, let's get over it anyway, and so, a month had to pass after which Sami split the order and deliver it in separate deliveries, as a delivery term of 15-20 days and as a rule after placing the order for 48 hours to be delivered, the one I already have 9 days and it shows me that it is in process, for the second order, having weekly discussions and promising that the stocks will be fulfilled in the following days and so on another 3 weeks have passed ini, after which I already lost my patience and asked for it to be changed, and I still have 2 more weeks in which still nothing happens. ”

“ My four daughters had some gift cards to spend and decided to try new chic. Terrible experience all the way around. The clothing is cheap and falls apart very quickly. Delivery takes forever. Same quality and half the price at walmart and get it now. ”

“ Misleading shipping options, very very long delivery time, questionable overpriced goods. ”

“ Two items did not fit. Although it said FREE RETURNS for 30 DAYS on their website, the guy on their chat offered me a 20% and then a 30% refund if I wanted to keep items. Why would I keep SOMETHING THAT DID NOT FIT? Finally, after being on a LIVE CHAT for 30 minutes, this "support agent" named, Derby said, "Sorry I am still checking for you and I will share a return label." Keep your money and DON'T use this company! ”

“ Because returns are difficult, I kept it, but I'm not happy with the fit at all. ”

“ The products didn't really match the pictures advertised and returns is a bit of a nightmare. Shame because i loved the designs :( ”

“ Two items did not fit. Although it said FREE RETURNS for 30 DAYS on their website, the guy on their chat offered me a 20% and then a 30% refund if I wanted to keep items. Why would I keep SOMETHING THAT DID NOT FIT? Finally, after being on a LIVE CHAT for 30 minutes, this "support agent" named, Derby said, "Sorry I am still checking for you and I will share a return label." Keep your money and DON'T use this company! ”

“ Paid for items that never arrived in December, I want my money back, can't be a giver in church and shops Can you refund my money, paid R43 extra for something that did not arrived till today and I don't want it any more cannot wait for 3 months and longer, just my money back ”

“ They're trying to refute and fight me at every little twist and turn on any complaint and refund process. ”

“ your service is much better and the price is in the middle because it is not cheap and not too expensive. Absolutely the quality was so good to wear. ”

“ Perfect service ”

“ I woukd highly recommend ordering from New chic. Great customer service. ”