NOW TV Reviews

“ I got a month refund. ”

“ Would give 0 stars Where do i start, I called in January to cancel and was told it was cancelled, then didn't check my account for a few months and they were still charging, I called in June and was promised it would be cancelled and I would recieve a refund, I was charged again yesterday so I called up today and was told it was never cancelled. Absolutely fuming, DO NOT USE NOWTV!!!! ”

“ Signed up for one day sport membership to watch Masters Golf. Tried 6 times to sign in without success. Assumed that payment had failed but I was charged the following day. Impossible to communicate with company for refund. Online bot useless. Will never use again. ”

“ They only offered me a refund for 1 of those months. ”

“ Been Waiting on a refund now just over a month more than half of the bill is owed in a refund i have been told it would go in on three different dates still no sgin i will never use them again stay clear ”

“ Refund show as £17-00 on 1/8/2024 NOTHING happened still waiting 11/8/2024. Chat bot useless No clue as to how to get the money on their website. ”

“ When I try and contact the company to discuss and arrange a refund they offer no way of communicating with them, the chatbot on their site is broken and does not process any details about a refund request. ”

“ We have attempted to complain to now via their complaints form, where we requested a refund for the service they have failed to provide, and have recieved no response. ”

“ the worst company that could exist! The wi fi is terrible, it is disconnected for 7-10 days without notifying customers. Non-existent customer support, after minutes and minutes on the phone, they end the call. You ask for a refund and they offer you Netflix or other terrible services. Very bad and Unprofessional ”

“ Cancelled in April, but still charged for two months. They said I had been viewing and gave details for Cambridgeshire and Peterborough, I live in Brighton. Explained to the customer services rep that I must have been hacked or it was an error on their end and they only offered a partial refund. ”