“I placed an order on 13 Jan 2023 for 5 items.It is now 1st February and no sign of the goods or any communication from them.Phoned customer services this morning and was promised a call back.It is now 4pm and no call.Phonedagain and was told that it would take 48 hours to find out what has happened.Very poor service.”
“Ordered necklace with free braclet then told bracelet not available when i rang them to ask why they had run out of them they agreed to take off £10 but so far not done despite email to customer service”
“Recently purchased two items as presents: the first an Azure Turtle Pendent, for my niece's 10th birthday. Beautiful shade of blue enamel and has matching earrings - so that's the Christmas present sorted!. The second was the Pink Dragonfly Brooch for my dear friend who is 90. It was a difficult decision what to purchase for her as what do you get a lady who has everything!. The brooch was just what I wanted to mark her special occasion, beautifully finished with lovely shades of pink crystals - something for her to wear attached to a scarf or jacket. Both items were extremely well packaged and excellent value for money.”
“This company always seem to have an excellent selection of jewellery, handbags and accessories just that bit different to other retailers and at very competitive prices. Sadly, I live nowhere near any of their shops but I can thoroughly recommend their mail order service.
I have made many orders and have not been disappointed to date.”