River Island Customer Service Reviews

River Island have a Customer Service Grade of A-.

 

A-
Happiness Grade
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A-

Customer Service - Good

82.67%
Industry Average
" We got many lovely bargains and found staff and customer services both helpful and cheerful. "
posted 4 weeks ago - Panchee
" Thank you River Island!!! I have been looking for my car fob for days. Thinking it had been put in the bin with all the Christmas wrapping, lost for ever. Today I received a package from you. To my utter shock my key fob inside! Still in disbelief how this managed to find its way to you. I can not thank you enough for sending this back to me. Truly is above and beyond! What an amazing customer service team you have!! Made one person very happy to be reunited with what would have been a costly replacement! "
posted 1 month ago - Happy Customer
" easy to order brilliant service "
posted 2 months ago - carrie ann thomas
" Excellent service can recommend these to anyone fast and efficient service "
posted 2 months ago - Anthony Richardson
" Fantastic service. Quick delivery to store and super friendly staff. "
posted 3 months ago - Anonymous
" Great service as always. Being able to order something from online and pick up your nearest store is great. Website is easy to use too. "
posted 7 months ago - Thomas
" Good service items of good quality and value "
posted 7 months ago - Jacqueline Pritchard
" Friendly staff especially in mens department good service "
posted 8 months ago - Aziz Aziz
" Good quality, fast service, excellent. "
posted 10 months ago - Anonymous
" Lovely clothes n excellent service in store and online "
posted 1 year ago - Linzi
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Alice, Customer Support