“A little confused. You claim to only take payment when the whole order is ready. I placed my order 19.02.26 for a number of items and nearly 90% of the value was immediately billed to my card, the balance followed onto the card a few days later. I therefore expected the majority to be delivered soon after but was surprised when a single coin representing the second billed amount arrived. I still await the balance of my order which represents the majority of the cost.”
“I would love to say I have had a great experience, however I am currently on day 12 out of 5 waiting for a response to my complaints.
We have proceeded to begin the exchange on the faulty product but have received no response to the wider complaint.
I cannot even begin an additional return on the same file due to the one that had started.”
“Coins produced are of subjects that would appeal to a large number of people. Many are available in a variety of guises at prices within the reach of many.”
“I received wjat I ordered. The only thing is that I had 2 orders within the same day, but 2 different shipments took place so I had to pay 2 time for custom clearence. Something else is that i didn't have any information regarding readiness and shipment of my order. One day DHL contact me that I had to clear a package from customs”
“I purchase the 50th anniversary Concord presentation pack and I was very happy with my purchase. The only issue I had is when I purchased it and the time it took to be sent to me was a number of weeks before I received it but I am very happy with my purchase.”
“Placing order was straightforward, then the problems started, out of the blue delivery delays, even worse the Mint wouldn't split delivery, updates were few and too late, eventually arrived by surprise but too late for the presents I was planning to give”
