“What began as a lingering technical issue gradually escalated into a serious account lockout, creating uncertainty and mounting pressure. Conventional support channels failed to provide clarity or progress, which only added to the frustration. After careful consideration, I reached out to U.R.F, under the leadership of Unique Services. From the outset, their approach was methodical and reassuring. The team conducted a thorough assessment, identified the root cause of the security compromise, and acted swiftly to restore full access. More importantly, they reinforced my account with advanced protective measures, ensuring the long-term safety of my portfolio. Their expertise proved invaluable at a critical moment.”
“Disappointment with the product I was sold.
Bought some Delsey suitcase wheels from Saddler only to receive one brand new wheel and one used out of shape wheel, which disappointed me. I was under the understanding that I was purchasing brand ne w products.
I emailed Saddler to voice my disappointment and asked them to reply and inform me if my understanding was wrong.
The product was expensive which I don't mind, as long as I am getting a new and not used product. Lack of reply from Saddler leaves me to believe they have no time for customer feedback.”
“I could not find elsewhere a spare part for my Delsey bag. I called them and they confirmed availability. Shipping costs are reasonable and delivery times quite short. Overall very good experience.”
