“Never felt welcome and also never greeted when entering the store . They focus on sale on . And I have to find someone to ask for help . Should consider working on customer service skills at store level may be then I would be a customer”
“This is in reference to the Sephora in Sarasota, FL at the UTC mall. I was greeted by a very rude store manager, Mercedes. I tried to open the door at 10:00 AM which is the store's opening hour and Mercedes came to the door and reprimanded me telling me it's not 10:00 AM it's 9:59 and then proceeded to walk to the back of the store only to have an associate, Christen open after 10:00. The door is heavy so I tried to open it 2x until I realized it was locked. Mercedes was nasty and rude. Christen on the other hand was very sweet and professional. I will not frequent this store again because of the manager's rudeness.”
“I strongly condemn Huda Beauty for showing hatred toward the Iranian people. I will not buy anything from Sephora until her products are removed. A beauty blogger should support people, not promote hate.”
“I strongly condemn Huda Beauty for showing hatred toward the Iranian people. I will not buy anything from Sephora until her products are removed. A beauty blogger should support people, not promote hate.”
“⭐ 1 Star
I’m deeply disappointed that Sephora continues working with Huda Beauty despite serious ethical and political concerns. I refuse to support companies that prioritize profit over human rights and accountability. Until Sephora addresses this and ends the collaboration, I will not shop here.”
“As someone who stands with the people of Iran, I find it unacceptable that Sephora carries brands like Huda Beauty, which has shown support for the IRGC—an organization responsible for the loss of countless innocent lives. I expect more accountability from a global brand like Sephora. I will no longer shop here as long as my money indirectly supports such ideologies.
#BoycottSephora #StopSupportingTerrorism”
“Yes, the location in Clermont Fl off of 27th. I needed help finding luxury perfume, described my kind of sent and was presented with Yellow diamond and Valentino. I also received help with my foundation shade.”
“Bought from Sephora Cosmetics România Argeş Mall, I was served by two lovely ladies named Diana M @ Fani B, took a friend in to find a tinted foundation as was shown quietly a few and the ladies tested them on my friend who was happy with the results, we were not rushed and the ladies took there time and explained all the pros and cons which was nice will definitely go back Excellent customer service many thanks 🤩”
“Tam extremely dissatisfied with Sephora's service. I placed an order and chose to have it shipped to a freight forwarding address.
Unfortunately, the delivery company used,
Veho, abandoned my package on the street in poor conditions, as evidenced by the attached photo. Despite my attempts to contact Veho, I received no response. Sephora's policy does not provide any accommodations for issues with freight forwarding addresses, which has left me with lost products and no resolution.
The lack of accountability from both Sephora and the delivery company is unacceptable. I am now out $150 and have no way to recover my products or get a refund. I would strongly advise against using Sephora's service, especially if you plan to use freight forwarding.
Their customer service has been unhelpful, and the delivery partner they use is unreliable”
“I was served at Sephora Trafford by Mia and she was so lovely and helpful. She recommended products for my skin and her product knowledge was excellent. I will be returning soon. The whole experience was fantastic”
“Sephora advertises falsely. When I was finalizing my purchase, they offered me to open a Sephora credit card, and if approved, I would receive a 25% discount on this purchase. It was approved with a high limit and they gave me a temporary card for that purchase. I went to check out the card and the card wasn't working. gave an error. So I contacted customer service and simply spent more than 4 hours trying to resolve it. They said they needed to have the security code to place the order, but according to them, the temporary card does not have a security code. Conclusion: They didn't give me a discount, I can't use this FAKE temporary card. Why they gave me this temporary card if I can’t use it?
I will never shop at Sephora again. BE CAREFUL, MISLEADING ADVERTISING”
