“Store was incredibly busy, hot. I asked for help with a product alternative as the product I could see was very expensive and wasn’t directed to any, just told, well it is the best.”
“I was disappointed in the lack of assistance or knowledge on the online only Ordinary brand cosmetics. I wanted to colour match a tinted moisturizer I wear now to the ordinary brand and the staff at the Sephora in oakville were not knowledgeable or even curious to assist me with my questions. If you’re going to carry only online items - make sure your staff is still aware and knowledgeable ombré product as it’s still a reflection of your brand and customer service.”
“Looks like there's a lot of choice, but not really. Turns also out is more expensive than it used to be a couple of year ago. For reference, I have not visited a couple of stores in Greece, while usually I was going to the stores in Italy.”