Shein Reviews

“ I made a return on the 2nd July. I am still awaiting my refund. There is no customer service. Wouldn't recommend using this company. ”

“ Clothes (when they fit are lovely) however when you return an item you are refunded the sale price regardless of whether you pay full price or not. ”

“ This company should be shut down, it is disgusting that they are aloud to keep trading. Like many other people I am still waiting for a refund. I returned 2 dresses on the 5th June via the post office and it is now the 5th of August. The only way to communicate with them is through a robot. NOT ACCEPTABLE, DO NOT BUY FROM THEM. ”

“ Buying front this brand is absolutely a disappointment, Woman clothes are not bad specially the top but when I bought lots of clothes for my husband the quality and size wasn’t as in the photos, when I return the product tried to get refund, for worth £200 clothes They did not reply not only that they only have automated response, they don’t have customer service chat, unprofessional and Total west of time money and energy, I wish I read reviews before making a move. ”

“ No refund. ”

“ I ordered some items. Tried returning 3. Still haven't received my refund. It's been weeks. There's no way to reach them. At least I paid thru PayPal. Hopefully I can get resolution thru them... ”

“ My issue is that I sent back 2 items for a refund. ”

“ I’ve been waiting for a refund for 8 weeks. The status says refund in process. Customer services is an automated system which is useless and there’s no email or phone number to contact anyone about my refund. Disgusting customer setvice ”

“ I’ve ordered twice from here. Came quick but a couple of things I’ve sent back for refund. Still waiting on my refund. It’s been well over a month. Tried to get in contact w customer service.. it’s a waste of time. Don’t order from here. ”

“ Items arrived in a good time. Fabric poor. Return process appalling. Shein do not answer emails. I have been waiting well over a month for refund. Still no refund. I would NEVER recommend this company. ”