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Shein Reviews

1.9 Rating 1,756 Reviews
C
Happiness Grade
C

Customer Service - Average

64.02%
Industry Average
“ Very food service . Their website was easy to navigate everything was exactly as the pictures showed. ”
posted 6 years ago - Zahida Mazhar
“ Shine customer service is very wonderful ”
posted 6 years ago - Anonymous
“ I am really shocked with the bad reviews and lack of customer service but I haven't had any issues, if anything is does take a week sometimes, a little longer to receive my order but it gets there. I've had maybe one out of many items that I have bought that wasn't exact but other than that everything else is GREAT! ”
posted 6 years ago - Anonymous
“ great clothes that fitted well, excellent customer service and arrived earlier than expected ”
posted 6 years ago - Louis
“ Their customer service has always been really good with me so idk what all these other reviews are about. ”
posted 6 years ago - Nicole
“ Over all the brand is good their customer service is amazing I ordered so many times the quality comes different which of course depend on the type of clothes so read the reviews first to know about the quality and size better. ”
posted 6 years ago - Xxmunerah
“ I have orederd 8 items on different time. I received all the items on given time. I like the their product. I am much happy with there customer service i got diffective product for which they gave me my money back. They have good collection and big discount . I am going to order more for my birthday. ”
posted 6 years ago - Meena
“ It was good service ”
posted 6 years ago - Sacha
“ Response for Customer service queries take about 24 hours - but they always do respond and sort out your issue! Staff are friendly, and always ready to assist. ”
posted 6 years ago - K V
“ My clothes arrived late and the customer service was very poor but the clothes are lovely! ”
posted 6 years ago - Anonymous