Shein Reviews

2.0 Rating 1,423 Reviews
C
Happiness Grade
C

Customer Service - Average

64.02%
Industry Average
Very food service . Their website was easy to navigate everything was exactly as the pictures showed.
posted 3 years ago - Zahida Mazhar
Shine customer service is very wonderful
posted 3 years ago - Anonymous
I am really shocked with the bad reviews and lack of customer service but I haven't had any issues, if anything is does take a week sometimes, a little longer to receive my order but it gets there. I've had maybe one out of many items that I have bought that wasn't exact but other than that everything else is GREAT!
posted 3 years ago - Anonymous
great clothes that fitted well, excellent customer service and arrived earlier than expected
posted 3 years ago - Louis
Their customer service has always been really good with me so idk what all these other reviews are about.
posted 3 years ago - Nicole
Over all the brand is good their customer service is amazing I ordered so many times the quality comes different which of course depend on the type of clothes so read the reviews first to know about the quality and size better.
posted 3 years ago - Xxmunerah
I have orederd 8 items on different time. I received all the items on given time. I like the their product. I am much happy with there customer service i got diffective product for which they gave me my money back. They have good collection and big discount . I am going to order more for my birthday.
posted 4 years ago - Meena
It was good service
posted 4 years ago - Sacha
Response for Customer service queries take about 24 hours - but they always do respond and sort out your issue! Staff are friendly, and always ready to assist.
posted 4 years ago - K V
My clothes arrived late and the customer service was very poor but the clothes are lovely!
posted 4 years ago - Anonymous