“Horrible customer service. Tried to call 800 customer support number. Nobody answered. They requested I leave a message and they will get back to me. 2 mins later I received an email stating my card has been deactivated. Then get an email from a customer service rep trying to sell me a new card for $10. They still won't get on the phone with me. Seriously horrible experience. Don't even bother.”
“I read under Shift's facts that the card could be used worldwide. I bought I would be fine in Germany and I was not able to use my card anywhere. I called customer service but they do not have live operators and left a message during business hours. No one called me back. I also emailed and nothing. I was very embarrassed and had money I could not use.”