Shoe Zone Reviews

“ Don't buy online iys a fraud i bought my sons school shoes they said approv bank details soon as I did sho zone page disappear and they too miney from my bank when I ring customer service they too bank card details my bank statement and told me we will refund you in 5 days but it's been 20 days they keep ignoring me never gonna buy online ”

“ I visited your Worcester store in half term. Whilst trying on shoes for my elder granddaughter, her little sister went missing. We couldn't find her anywhere. I asked your staff for help to no avail just being told she wasn't in store. Thankfully a customer at the till helped us to find her, she was hiding and thought it was a game she is only 3. Your staff couldn't care less. We asked for a shoe measurer for our granddaughter it was like we were asking for the moon, everything was too much trouble for them. This isn't the first time I have noticed the indifference from Shoezonee staff but when little children are involved I expected more support. Frankly a little more customer service training wouldn't go amiss! If the customer who helped us is reading this thanku once again for your help, the staff could learn a lot from you! ”

“ Awful customer service too. ”

“ Customer service refused a refund saying it was wear & tear. ”

“ Do not waste your money here. Daughter wore her new trainers for three weeks and they have fallen apart. Refused exchange or refund due to over use! How can you overuse trainers in three weeks? Customer service shocking- was told to drive to another store to get another opinion. Don’t waste your time or money they aren’t interested. ”

“ Very poor, unhelpful and Obnoxious customer service ”

“ Diabolical quality. Sizing is not correct they were so narrow and crippled me. Threw them away and would never buy their rubbish plastic boots again. My riend has a foot 2 sizes smaller and they fit her. I e-mailed customer service and they agreed that sometimes shoe size is not correct. Great lol ”

“ Since the rest of the shoes were still in good condition, I asked the shop if they offered a repair service because it felt wasteful to throw them away. ”

“ Worst company ever do not order there even if it's an emergency issue do not do it .The customer service team are incompetent serial liars and your package never comes so do not do it under no circumstance.This company should be shut down it's illegal to be up and running. ”

“ Placed an order online almost a month ago, which advertised "fast delivery". No goods yet received. No response to emails asking for information on delivery. No customer service whatsoever. Rubbish. ”