Silk Fred Reviews

3.3 Rating 468 Reviews

56 %

of reviewers recommend Silk Fred

Company Reviews

Questions

Metrics

3.3

Based on 468 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

Popular Questions:

Delivery

How does Silk Fred deliver? How long does Silk Fred take to deliver? Does Silk Fred deliver on time? How is accuracy and good condition of items delivered by Silk Fred?

Customer Service

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How long does Silk Fred take to deliver?

Helpful Report

(4 years ago)

Silk Fred normally delivers within 5 Days.

Helpful Report

(4 years ago)

46.67%

Industry Average

“ WELL IN ADVANCE of my order arriving (because the supplier didn’t act on it for over a week; I was in contact after 2 business days!) I told SilkFred that the delivery would now be too late—Royal Mail would land up sending the items back themselves since I am out of the country for the amount of time RM will hold the packages - 14 days. ”

- K Beard

“ I have emailed and messaged SilkFred to chase delivery or refund of non received item but they have been very slow at responding to messages. ”

- Gemma

“ Waiting for a dress to be delivered, courier has cancelled delivery twice and it's getting closer to the wedding date I wanted it for. Have left a message on live chat, hopefully this will be resolved asap and I can leave a better review. Maybe a change of courier would be an idea. ”

- Caroline Orman

Silk Fred Reviews

Delivery - Slow