“Be aware that the company does not adhere to its 48hr delivery as it uses Yodel who have their own delivery times. i ordered on the 28th, allowing for Bank holiday still 3 days overdue. Contacted customer service who could only express they were sorry. WHY? say 48 hrs delivery and mislead customers when its not.”
“Totally unacceptable service. Goods ordered with a 2 to 3 business working day delivery promise by Royal Mail.
After no such delivery Simple Suppers claimed delivery can take up to 8 working days. WHY ? and how do they know this, are they so used to not fulfilling the delivery promise ?”