SLRHut Reviews

4.2 Rating 300 Reviews

80 %

of reviewers recommend SLRHut

Company Reviews

Questions

Metrics

4.2

Based on 300 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Popular Questions:

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How quickly does SLRHut resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 39% of reviewers feedback is SLRHut resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ They do not even deserve 1 star, ordered item on 26th December, delivered by FedEx who lost the parcel, FedEx have refunded SLR but I am still fighting to get our money refunded, no item and no refund and customer service is the worst I have experienced, now refusing to answer emails and when I call they hang up, say they are UK based which is a shambles as from America. DO NOT USE THEM unless you want to be ripped off! ”

- Rebecca

“ Awful. Avoid this company like the plague!! They will try and up sell you stuff you don't need by telling you lies. Don't expect a refund if you are mis-sold Any items. Their rude customer service flat out refuse!! Currently perusing through PayPal. THEY ARE NOT UK BASED!! AVOID. AVOID. AVOID. Buy from a British registered company. Not these cheats! You have been warned. ”

- Mike

“ This company is a scam!!!! their customer service is the rudest i have ever come across, 2, canon comes with a one year warranty, and my camera broke after 8 months and they told me it only had a 90DAY warranty, DO NOT USE THEM!!!! read thier policy, you will know from there, they hung up on me when I told them canon gives a one year warranty, USE THEM AT YOUR OWN RISK!!!!!! ”

- Anonymous

SLRHut Reviews

Customer Service - Average