Swimwear365 Reviews

Name: Swimwear365
Rating: 1.96

2.0 Rating 24 Reviews

25 %

of reviewers recommend Swimwear365

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2.0

Based on 24 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of tankini shorts on Wednesday evening & they arrived o Friday morning. They were exactly what I was looking for. My only negative was that the in-date voucher codes didn’t work & had to pay full price.”

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Posted 2 years ago

“All perfect.Size,fit,design gorgeous colours.BOUGHT 2.”

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Posted 6 years ago

“Wide choice and the clothes are the size as advertised- not always the case with online clothes stores”

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Posted 6 years ago

“Fabulous choice of swimwear and clothes. Fab you can order on a personal account and not pat straight away.”

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Posted 6 years ago

“excellent service for both deliveries and returns.”

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Posted 6 years ago

“Apart from the colour not matching the photo at all, the process of ordering and returning was easy and delivery was fast.”

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Posted 6 years ago

“I ordered 2 bikinis 10 days before my holidays with a 3-4 days delivery. 7 days later I was informed there was a delay. A day before my holiday I called as I got worried and I have been told it is with Hermes and will be delivered. I told them to tell Hermes that I would go on holiday the next day and it’s crucial i get it. 30 min later the message from hermes that there is a further delay. I called swimwear again and said to contact Hermes so I can pick up anywhere.., apparently they can’t speak to anyone directly- to their own courier. I tried to speak to a person without success. Bottom line I am going on Holiday without a fitting bikini. I am furious. And not even a refund offered. But the bikini will lay in front of my house for 2 weeks and May not be there when I return.”

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Posted 2 years ago

“Dreadful company, they don’t send out the full order . Avoid this company! Tried phoning but they just don’t care.”

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Posted 4 years ago

“About to check out with 3 bikinis with 25% 1st orders starting an account and got refused. I am a home owner with perfect credit and no debt. Would love to know why.”

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Posted 4 years ago

“Awful to deal with, do not open an account, they offer buy now pay later, send statements with 0.00 balance and hide the buy now pay later option, you then get a statement a year later with a LOT of deferred interest! Con, hidden extra costs and will definitely not be buying from them again.”

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Posted 4 years ago

“I would not reco.memd or use this company ever again. I am stuck with 2 dresses I wanted to return. No one is replying. Not evem a response from Customer Services. So very disappointed.”

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Posted 4 years ago

“Refused to refund an item within 2 hours of placing an order. To cancel they told me I would have to refuse delivery or return the item. At the same time they told me that it is not scheduled for delivery until 4 days time, so why not cancel...apparently because it has gone to their invoicing team! Crazy!!”

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Posted 4 years ago

“Customer service was terrible. Having paid at point of order they still insist I owe them for all items. Opened 2 accounts for some reason and payment was made to each and could it be transferred. Never use them again!”

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Posted 4 years ago

“Do not shop here. I ordered 4 items. They delivered 2. They refunded 1. They played dumb regarding the other. Now I have to take them to court to get £25 refunded.”

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Posted 5 years ago

“DO NOT GIVE YOUR MONEY TO THIS COMPANY AS THEY ARE SCAMMERS!!!! BE CAREFUL WHEN ORDERING!!! My mom ordered a bikini from them in July 2016 but had to send it back due to it not fitting correctly but somehow during ordering the bikini they have giving her bank details to Complete Savings for them to fraudulently take £15 a month out of her account since that date up until 29 march 2019 which the payments went then stopped. Can safely say we will not be using this website again since it breaches trust! AVOID LIKE THE PLAGUE!!!”

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Posted 5 years ago

“This company is not a serious business, very poor customer service. This is an online order company, which collects quite a bit of personal details from the customer when taking an order. I have ordered clothing for over £250 with a next day delivery as it was imperative for me to receive the clothes within 2-3 days (or know I'm not going to receive them, right away). The system informed me I have been successful and I received email confirmation of the order. A day past the order due day I contacted them to find out where my order is only to be told the order was canceled and the cancellation letter was in the POST! First time ever I have come across an online company that being in possession of my email and phone number decides to mail in the cancellation letter in the post on a rush order! Completely unacceptable in my opinion.”

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Posted 5 years ago

“Got two of three items I ordered today and so wrinkled they look like rags -contacted them but reply was basically they could not care less.Will not use again!”

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Posted 5 years ago

“I tried to pay my balance off (as I prefer not to have credit) and found I couldn't find anywhere in my account to make the payment. Consequently they charged me 12.00 for the privilege, but they won't be doing it again, (they have just lost a very good customer)”

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Posted 5 years ago

“Dreadful dreadful service. if you order and intend to keep all the items you order, you'll probably be fine, but the only two times I've dealt with this company and tried to get through their returns process, it's been a nightmare. They currently owe me £400 and, despite emails confirming the refund, I'm still waiting over a month later. Customer service reps just say "It's being dealt with" and it seems impossible to escalate concerns to supervisors. Avoid at all costs.”

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Posted 5 years ago

“Getting a refund is impossible”

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Posted 5 years ago

Swimwear365 is rated 2.0 based on 24 reviews