Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,667 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great bit of kit. Early days for me but it's certainly doing the job”

Helpful Report

Posted 2 years ago

“The kit was very easy to install, the installation and performance is exactly as advertised. I am happy that I converted my bike at a very reasonable cost.”

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Posted 2 years ago

“The system is great, customer support is okay. Yet the max battery should do about 30km. In my case I only get 16-18km out of it.”

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Posted 2 years ago

“Fairly easy to fit. Gives a good power boost, though I think I need to get a throttle control. The fork dropouts were rather tight, so a little judicious abrasive paper treatment helped. A few minor errors in the instructions but common sense interpretation sorted that. I pre-ordered for the 50 per cent discount, which was ok as I was prepared to wait six months during world supply problems of 2022.”

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Posted 2 years ago

“Has been a blessing for my wife who broke a knee years ago with long-term mobility issues but she can now cycle as normal with the additional power that the Swytch kit provides”

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Posted 2 years ago

“Some modifications required to fit but works well on Giant Expression step-through bike”

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Posted 2 years ago

“Excellent conversion. The front dropouts were slightly too small and needed enlarging with an angle grinder, otherwise very easy to fit. Suggested improvements: a greater spread of the assist modes - the level one assist is rather too strong. The indicated range does not seem very accurate and often differs between the display on the battery and the display on the controller.”

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Posted 2 years ago

“It's a great boost on hills but the battery doesn't last long enough. Dawes discovery is a tandem cycle so it's almost double the weight”

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Posted 2 years ago

“I can bike further using less energy”

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Posted 2 years ago

“Very good value, easy to install. We have the earlier, bulkier battery pack and will explore swapping this for the newer one. My one wish is for a crank torque, not rpm, sensor to drive motor power input. This addition made our Brompton M6 a very capable ebike for around town/commuting use.”

Helpful Report

Posted 2 years ago

“Worcester, Massachusetts, USA has many hills. I am, 78 year old male) and now am able climb them without too much effort with my upgraded bike. The major problem I had with the bike was the delivery uncertainty. Delivery was 5 months later than promised. I would not have minded it if I was informed on a timely basis of the delays. The problem was that customer service responded slowly and ambiguously. A minor problem was that the spokes on the wheel were not tightened. I had to tighten each one individually. When the package was delivered, it had everything that was promised packaged in an intelligent manner. EVERYTHING came in working order. Assembly was relatively easy except for installing the inline brake sensors. Overall I am a very satisfied customer; the upgraded bike is a lot of fun.”

Helpful Report

Posted 2 years ago

“Good quality built. Works as expected. Perfect pedal assistance for my Brompton without going into complex transformations. Folds welll (it is heavier, but it was never light, was it?) and most importantly it keeps the Bomopton ride feel.”

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Posted 2 years ago

“I‘ll keep it short, by far the best method for turning any bike into an e-bike without any compromises. Happy to own one, probably not the last swytch kit I will purchase ;)”

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Posted 2 years ago

“Once I had received and Swytched my Boardman hybrid bike, I was very pleased. Long delay in receiving it and very little customer service but happy with the end result. I suggest you give them a go as it’s a good product.”

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Posted 2 years ago

“It’s fantastic , my bike I think not ideal as a very heavy bike already and extra. Weight of wheel seems to be making it to under pressure but the swytch kit is fantastic”

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Posted 2 years ago

“It’s been a revelation! Really steep hills are now manageable and it has transformed my commute so I’m cycling every day instead of 3 days a week.”

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Posted 2 years ago

“Easy install on old Raleigh Pioneer 5 SIS step thru bike. My main journey on it is 8 miles into town, and back again up a moderate incline. The Max battery pack can do this if I am frugal on the way in (mostly downhill) and use it on a low assist level (one or two bars) on the way back. Cold weather can also reduce your mileage - but that would be true of any e-bike?”

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Posted 2 years ago

“Our area has a number of hills which are duffucult to get all the way up without making you exhausted . Since installing the swytch kit on my bike I'm using my bike much more and arriving at my destination fresh with plenty of energy.”

Helpful Report

Posted 2 years ago

“It’s great! A big help getting around - although the battery can completely lose power occasionally, generally at the bottom of a hill”

Helpful Report

Posted 2 years ago

“This is strange as I already did a review here, referring to my original review on Trustpilot, but I'm not able to see it, so again: 3 Star due to really bad Customer Service (still new, so hope that no hardware problems down the line). Full review at: https://uk.trustpilot.com/reviews/64073063fac635bc34c74260 And also, check the 3, 2, and 1-star reviews (here) as the are very accurate from my experience related to my issue of C. Service.”

Helpful Report

Posted 2 years ago

Swytch Bike is rated 4.1 based on 1,667 reviews