“TJ Maxx gives a fantastic shopping experience. They combine great value with excellent customer service. The staff aren't just friendly and efficient, but they demonstrate effort and integrity in what they do. I recently left my iPhone in the store yesterday and they took the effort to keep it for me once I left and returned. They do their brand justice.”
“I had a wonderful experience at the T.J.Maxx located in World Village. After shopping, I accidentally left my iPhone in the store and didn't realize it until I had already left the store and gone to another location. I was panicked and checked with other store first, but they weren't able to help much.
I went back to my car, still couldn’t find my phone, and finally returned to T.J.Maxx. When I asked one of the workers, they kindly checked and returned my phone to me—it had been found by another customer and safely kept by the staff.
I was so relieved and grateful. Their honesty and professionalism really stood out. Thank you to the T.J.Maxx team(especially Kyle, Grace)
for their great customer service and integrity!”
“Maria Y. made my trip today May 17, 2025 memorable! I had a return and bought things today. She handled both with such ease and most of all, efficiently! Thank you 😊 Maria Y. At Lincoln, CA store!”
“I would give their customer service at their home office a zero stars. They sold products that damaged my custom made outdoor sofas and refuse to fix the issue. I purchased pillows for the outdoor from their Nautica line. These pillows once left outside, immediately the patterns ink transferred to the custom couch cushions. I have been trying to solve this issue with both Nautica and TJ Maxx , with both companies denying whose fault it is and putting the other to blame. Dont buy their stuff, they don't stand by the quality or support their customers”
“Pretty good deals and fun store to shop in. I resisted getting their credit card for years, but since I shop at their sister companies, Home Goods and Marshalls, it is wiser to get their cc. So far so good.”
“YEAH! At last TJs is on-line and easy to order from as well as return if necessary --
to a local store. No need to mail back. Same great prices. Lots of items for Xmas
and the rest of the year. I have just bought two great ski helmets and goggles for
my grandchildren as well as some fashionable clothes for school (K and 2nd grade
but how they look is important to them both).”
