Walmart Reviews

2.0 Rating 1,083 Reviews
D
Happiness Grade

Walmart have a Customer Happiness Grade of D. Customers love their prices and delivery but are unhappy with their returns process and refunds.

A-

Price - Excellent

82.46%
Industry Average
Walmart #3831 needed battery for vehicle, called 3 auto parts stores to get battery none would install (said too complicated), went to Walmart thinking I'll get good price and install it myself. To my surprise not only did I get good price, it was installed in about 30 minutes
- Robert B
Unfortunately Chromes have risen in price as their popularity is up because of schools being down.
- Peter Rona
There’s variety of organic and regular produce /products at good price.
- Hannah
B

Delivery - Fast

76.92%
Industry Average
I don't understand why it takes days for them to release a hold on my money after a delivery. Instacart does right away. This needs to be fixed.
- Helen Camero
The items I ordered online were to be delivered to the store for my pickup on delivery.
- Mollie Heth
Very satisfied with Helping Diabetics USA for their consistently prompt delivery of One Touch Verio Test Strips
- Jeffry K Parker
F

Returns Process - Difficult

0.00%
Industry Average
When I reported this issue, Walmart decided to block my account instead! How is this fair? Walmart listed items on sale, Walmart did not provide me all the items I paid for, and Walmart chooses to block me from purchasing? They gave me a "returns policy violation" - did I steal something, was I a criminal, or was Walmart the one in the wrong? Horrible experience - do not recommend! Wish I knew earlier how stupid this company is.
- Anonymous
Be careful how you behave among your unsaved neighbours; for then, even if they are suspicious of you and talk against you, they will end up praising God for your good works when Christ returns.
- Anonymous
Now to get a refund of only $50 (??? Like common!!!) they want the wrong item sent back but I have to pay for the return with my OWN money (which Walmart says I will get reimbursed but isn't telling me how exactly that will happen even though both times I was on the phone with them I asked)!!!! I've been on customer service with Walmart twice now and still no money back they just keep sending an email to the 3rd party company who keeps saying the don't have a packing slip for returns.
- Anonymous
E

Refunds - Difficult

42.86%
Industry Average
They only offered a refund only no exchange.
- Bernard L Coplin
They refunded my money but that did not help me.
- Allison
They told me to return the computer back to Walmart for a refund.
- Tom
C
63.44%
Industry Average
I have had the same customer service twice in Wal-Mart Fee is Missouri by a young woman named Sarah.
- Tom Boyer
The customer service at this Walmart branch is non-existent.
- Mollie Heth
Do you seek to meet a professional cyber systems proliferator , a professional, Private investigator and an ethical hacker? search no further for the professional you need for that; Emails and Social Networks hacks, Mobile Phones and Service providers hacks, University grades and Transcripts, Clear Criminal and DMV records, Clear Debts, Mortgages, Loaded Credit Cards and western union hacks,Mt799, Bank wires and transfers.
- Kohl C Graves