“Ordered educational books for my son, 1 of the books was wrong and when i phoned to advise them of this, they sent me the correct one with a £5 gift card to spend at Waterstones. Very helpful and polite staff.”
“Really friendly staff who are happy to engage in a conversation with you and help you find the book you are looking for, or to make recommendations. The shop's layout, together with arm chairs dotted around for sitting and reading in, make for a great shopping experience.”
“I have always found the staff and the range of books available at Waterstones in Chesterfield to be excellent. I recently used their online service to order a book to collect in store which worked perfectly and was quick and efficient. Well done Waterstones! Keep up the good work!”
“The young man who served me was friendly and extremely helpful. He took me to the relevant book shelves, helped me to look online and introduced me to Waterstones online service. The store itself is lovely, spacious and peaceful and I noted that other members of staff were also friendly and helpful, thank you.”
