Whirlpool Reviews

2.25 Rating 4 Reviews
25% of reviewers recommend Whirlpool

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
2 - 3 hours
Avg Email Response Time
"I have owed many fridges in my life and none of them have ever been leaking water I would never recommend whirlpool brand fridge regardless of price point. I am extremely disappointed. This is the worst purchase ever .I bought this fridge the end on June I had a problem on September the whirlpool company sent 4 times to fix done nothing. Whirlpool wont replace new one as they promise you they will only keep sending repair. worst customer service finally they told me you have to deal with the problem"
Helpful Report
Posted 1 year ago
"Washing machine broke down after 4 months. Read reviews online, this company is a joke. Buyer beware they don't care after you've already purchased your machine"
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Posted 1 year ago
"Had to wait 8 days for an appointment to service a faulty dishwasher which was less than a week old. They declared it unfixable, but since I bought it through a distributor on their website not Hotpoint or Whirlpool direct (I can't find a way to even do that- their website says "where to buy and lists Very.com or Littlewoods.com) they can't resolve it. Paid £779 including £70 for installation). I have to go back to the retailer and they have to ask Whirlpool to pick it up - then refund the machine. When reading appliance reviews - customer care reviews are more important than the product itself. Still without a dishwasher 3 weeks on."
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Posted 1 year ago
"Brilliant customer service."
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Posted 1 year ago
Whirlpool is rated 2.25 based on 4 reviews

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Alice, Customer Support