Login
Start Free Trial Are you a business?? Click Here

Wilko Reviews

2.6 Rating 671 Reviews
D
Happiness Grade
D

Delivery - Average

54.35%
Industry Average
I had three different delivery dates on two emails but they refused to clarify an exact one but insisted I sent proof I had consent from my husband to get the information we needed.
posted 1 month ago - Anonymous
I ordered a bed over a month ago, expecting a simple, straightforward delivery.
posted 2 months ago - Joe
They told me to “refuse the delivery,” which I did.
posted 6 months ago - Anonymous
Orderd product , got given delivery day and never shown up .
posted 6 months ago - Anonymous
DO NOT buy from this company. They will take your money and won't deliver your products or give you any correspondence. Delivery times are not at all accurate and are not met. No phone number so you can't talk to anyone and their email responses are frankly a joke! Don't waste your time or money, take your business elsewhere.
posted 6 months ago - Anonymous
I wouldn't use them again ! Happy with products but it was a shambles getting them ! Main concern is you cant speak to anyone , only via online chat , & takes an average of 2 hours to get a response! The couriers are OK, updates about delivery etc , & it's not their fault that wrong items are sent! But I never expected that ordering 2 items was going to be such a mission.
posted 6 months ago - ""
waiting in for experience delivery all week , time off work on day due but still no order, no refund and no way of sorting it out.
posted 6 months ago - Charlene Hobbs
Don't waste your time or money I've been waiting a month for delivery, taken the day off work and never received
posted 7 months ago - ""
I ordered a bed for my daughter and it arrived 6 days later than the arranged delivery date. Customer service is shocking and very slow to respond & reply as its all done via email. Will not use Wilko ever again!!
posted 7 months ago - Anonymous
A courier service which i've never heard of with no website or business address came a day before delivery date and left a card saying it had been returned to depot.
posted 10 months ago - Matt