Wilko Reviews

“ No delivery 4 days later despite paying for next day delivery. Shocking service. No definite answer still when it will arrive. Contract broken ”

“ Parcelforce replied that they can only give this information to the sender, not the recipient – in other words, Wilko are the only party who can obtain the objective delivery data. ”

“ I then go online again and order same items for home delivery. ”

“ I ordered a garden shed from Wilko with delivery due on 16 December. ”

“ Absolutely shocking! Are trying to refuse a refund or collect a fridge which was damaged by delivery drivers or in transit ! I haven't even opened it because the damage is clear from the gash in the cardboard box. ”

“ They’ve repeatedly lied about delivery attempts, claiming items were dispatched or attempted when they clearly weren’t. ”

“ I ordered a Salerno armchair and 2 seater Salerno settee on the 06/10/25 both items were in stock 4 of the armchairs and 20 of the 2 seater settees once my order has gone through both items reduced by 1 which I assumed meant they had been allocated, I received a confirmation letter giving me a delivery date of on or before the 13/10/25. ”

“ Then they told me I had to sort the return myself with a delivery company that never even turned up. ”

“ I had three different delivery dates on two emails but they refused to clarify an exact one but insisted I sent proof I had consent from my husband to get the information we needed. ”

“ I ordered a bed over a month ago, expecting a simple, straightforward delivery. ”