Wilko Reviews

2.8 Rating 586 Reviews
44 %
of reviewers recommend Wilko
2.8
Based on 586 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 59%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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I ordered 6 days ago and have not had any emails do u no why
Asked by Natalie coulter (8 months ago)
has anybody had trouble with wilko brand lettuce seeds? little or no germination from them other brands no problems
Asked by david davron (10 months ago)
Need to recovered my phone recording message I had saved in my files I can't find them
Asked by Charlie (3 years ago)
Your refund policy without a reciept, even tho it has Wilko brand printed on the item is an absolute disgrace. I will never shop at Wilko again. A refund I can understand but to not even offer an exchange!!! Whoever changed the exchange policy without a reciept needs to look at this again, surely with on line shopping coming more popular and so many shop having to close down, they would want people's business... Very disappointed ex customer.
Asked by Jane purvis (4 years ago)
As any one returned a item which as broken after ony 14 weks
Asked by barry howes (4 years ago)