Willow & Hall Reviews

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Delivery

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How do I contact Willow & Hall?

Helpful Report

(2 years ago)

You can contact Willow & Hall by Email and Telephone.

Helpful Report

(2 years ago)

76.19%

Industry Average

“ Customer service was brilliant. Can’t remember the exact price, but I think it seemed like value for money. Your colleagues who made the delivery, were excellent. Friendly, careful and very painstaking with their explanation of how everything worked. ”

- Anonymous

“ Willow and Hall provided excellent service right from the start. Samples arrived very quickly, and the sofa was completed within the time scales, delivered to my door , unpacked and all packaging removed. The sofa bed is very comfortable to sleep on, and still looks as good as new. Thank you Willow and Hall ! ”

- Nicola

“ We bought a Willow & Hall sofa-bed 4 years ago. We were pleased with it then, and it is still in great condition now. Very happy to recommend for quality and delivery service. ”

- Anonymous

Willow & Hall Reviews

Customer Service - Good