Willow & Hall Reviews

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Delivery

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Customer Service

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How quickly does Willow & Hall resolve customer queries?

Helpful Report

(2 years ago)

Greater than 80% of reviewers feedback is Willow & Hall takes over a week to resolve customer queries.

Helpful Report

(2 years ago)

76.19%

Industry Average

“ Excellent company. It was very difficult to find stylish sofa beds until I found Willow and Hall. Service was first class and I would highly recommend. ”

- Emily

“ The service received from Willow and Hall was excellent and now, having used the bed sofa for five years, it looks as good as new. ”

- Anonymous

“ The sofa bed we bought 5 years ago is still in excellent shape. The service we got was very smooth. ”

- Anonymous

Willow & Hall Reviews

Customer Service - Good