WorldSim Reviews

Name: WorldSim
Rating: 4.69

4.7 Rating 368 Reviews

96 %

of reviewers recommend WorldSim

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Metrics

4.7

Based on 368 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

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Email:

Haris@worldsim.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After twenty emails with them and numerous chats, they were not able to get their service working on my phone yet they were unwilling to give me a credit. If they take money for a service they are not able to provide, this is fraud.”

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Posted 1 month ago

“I just purchased thier eSIM pro. Got my eSIM QR code instanly and installed within 3 minutes. I liked the fact that I get a UK mobile number and have access to voice calls, sms and data globally on a prepaid service.”

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Posted 6 months ago

“WORLDSIM is a SCAM, phony and extremely fraudulent company. It is even shameful to deem it as a company because if you look at the website, it's a joke because they claim to be a small team situated somewhere in the UK. The descriptions on their website is completely false and misleading. They say that they can provide you with an international sim card with a US number. But all their numbers are sent out with a UK number, if you are even lucky enough to get the sim card delivered to you. They charge you 25€ (I KID YOU NOT) just for the postage from the UK to Germany and more if you are located somewhere else. This is a bloody joke because they promise you that you will receive the product within 3 days. But they actually ship out the product on the 3rd day so the product won't even reach you in 2 weeks. They then ship out your product with the wrong address or the wrong name even after contacting them multiple times to inform them about the right address, and then they have the audacity to mention on their website that they have a return policy but will only return the product amount but will not refund the postage amount, lol. That is if you even actually receive the product. And then comes the part where you have to contact them every single day for more than a month to fight for the refund and they will lend you a deaf ear saying they will look into it. Nothing gets done until you get sick of it and either let it go and choose to take it as a lesson learnt or just choose to initiate a chargeback on your credit card. Please take this from me, this fraudulent company will do everything wrong and then some more to make it the worst experience for you and all to avoid refunding you. Most of the 5 star reviews for WORLDSIM are fake and were written by themselves and you can deduce it if you look at them closely. No one, I repeat, NO ONE who has experienced their service would even think of leaving a half decent review for this garbage. They have a blog which is basically generic articles written by AI and half of them do not even make sense. The "company" can be very closely compared to one of the scam call centres located in India. It works similarly and their customer support is THE WORST! If you make the mistake of buying anything from them, just forget your money or any hopes of getting a refund because not only will you not get your product that you ordered, but if you ask for a refund, they will act dumb and will make you frustrated enough to just give up trying to get a refund. They reply to your email with generic automated responses and they get you nowhere. If you want to waste your money and give scammers your personal card info, then WORLDSIM is your best choice. If you want good service and a product that you actually ordered, then STAY AWAY from this scam of a website. It's criminal that they even exist. Please, I implore you to make the right choice, check their website out, trust your gut feeling and avoid this fraudulent company.”

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Posted 7 months ago

“The assistant Matt is super prompt and helpful!”

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Posted 11 months ago

“Cathy (a) was very helpful and cleared my connection problem very quick so that I was not without phone for too long.”

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Posted 1 year ago

“Liked quick chat support from agent”

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Posted 1 year ago

“Go foe their esim feature in case you have no other options left or you are in hurry”

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Posted 1 year ago

“👍👍 recommended.”

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Posted 1 year ago

“Thanks annie”

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Posted 1 year ago

“I had my first experience with WorldSim as I a planned to trip for UK and France tour, and can definitely say was extremely satisfied with it.”

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Posted 1 year ago

“Cannot find the sim very useful, as it was disconnected now and then, and I needed to contact their chat support every time to get it fixed.”

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Posted 1 year ago

“Quick support from chat!”

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Posted 1 year ago

“Instructions on the box is just insufficient to set up the product and the delivery was also very late, but for the god sake I received prompt assistance from Annie which resolved my issue.”

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Posted 1 year ago

“excellent support from online chat when I was experiencing difficulties while trying to reach them through phone or email. Annie was very patient and guided me through everything until my problems get resolved. thanks to her”

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Posted 1 year ago

“Cathy was very helpful.”

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Posted 1 year ago

“I am happy that I found a way to get a UK number and have family call me on the number and I can setup a Virtual Number in the US so I can receive their calls in the US at local rates. And then when we are in the UK we can make local calls with local rates. Yahoo! The customer service rep that helped me via chart was fabulous and answered all my questions!”

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Posted 1 year ago

“Best customer support ever! I’ve got almost instant replies from Cathy A to my questions in a live chat. Recommend!”

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Posted 1 year ago

“Matt sorted my line out, he was a great help”

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Posted 1 year ago

“Roaming most of the time in EU means you can rely on same costs for your phone as if you are at home. That really changes when you are outside this area. Too high costs for everything: incoming calls, outgoing and data are astronomic. World Sim puts a stop to that by (in my case) the E-Sim. Bought it a few days before going to Turkye and I am happy to say that I can make calls for a better price than a local Sim. Besides, a local Sim is not so easy to get and you have to leave your personal details with the seller. Then try to activate the Sim in a language you do not know. None of this with World (E-) Sim. I wanted to log in to see my balance after a few days abroad. That was a challenge as well, but chat"man" Matt S sorted me out in a few minutes and looking into my data confirmed, I am better off with my new E-Sim by World Sim. Thanks Matt! Thanks World Sim!”

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Posted 1 year ago

“Cathy was very helpful”

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Posted 1 year ago

WorldSim is rated 4.7 based on 368 reviews