Yours Clothing Reviews

2.3 Rating 245 Reviews

30 %

of reviewers recommend Yours Clothing

Company Reviews

Questions

Metrics

2.3

Based on 245 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Yours Clothing deliver?

Helpful Report

(1 week ago)

Yours Clothing delivers items by Postal Service and Courier.

Helpful Report

(1 week ago)

18.18%

Industry Average

“ It's a rip off paying delivery and then for returns ”

- Fpg

“ 99 (their processing fee) plus the delivery fee I originally paid, £2. ”

- Irene Spinks

“ Rubbish!!! The person I spoke to had a passive aggressive and almost rude tone in their emails and basically ended the correspondence with, either I place a new order (with delivery cost refunded after purchase, which takes 3-5 days with most banks) or go away. ”

- ""

Yours Clothing Reviews

Delivery - Slow