“The product i purchased did not come as advertised. Tried to contact customer service multiple times with no reply. will never use them as seedsherenow.com and platinumseedbank.com have always treated their customers with respect. I pheno hunt often and thought this website had a good selection, but definitely not worth your business if theyre gunna lie and send you a product that you never ordered and refuse to fix the problem”
“First time customer and couldn't be happier. My purchase of Clearwater Genetics (also a first) arrived in only 6 days, was priced right and looks awesome. Neptune was also prompt to answer any question I had. Thank you Neptune . Will be recommending to everyone.”
“The worst. Stay alway. 10 seeds. 10 non-germinating. Customer service is lax and they pull blame on the breeder who doesn’t give two spits. 0 stars. Go somewhere else. Really.”
“Only took 4 days to receive but thought we were getting all 3 freebies but I guess not I only received one #GameTime but I really wanted the Red Runtz S1 I been wanting it for some time now guess I gotta find it and buy it 😞”
“Would give it 0 stars if I had the option. Hit my 13 seeds and six of them were practically white and didn’t develop a tap root. I guess I paid $300 for 7 seeds. Never again Neptune seed bank!”
“Paid over 500 dollars for 5 strains. I bought a box set of tiki madmen and Unami which none of them germinated. I also purchased orange dragon cookies which the stock photo is not correct LOL (still a decent flavor) the blueberry muffin was good with good flavor. No refunds, no way to contact anyone. Poor customer service and they simply don’t care after they have your money. I only want what was presented to me for top dollar genetics. I am trying a different seedbank, one that cares about customer retention.”
“I Purchased QSV2! Yes it’s pricey, but with insurance with the purchase! I was guarantee Relentless would show! It did I’m happy to own one of the best Strain! Thanks NSB, big Ups!!
NYC bing bong!!!”
“Was an "Ambassador" for Neptune Seed Bank. Sent them around $20,000 worth of sales over the course of 6/7 months. They closed the program without telling me, owing me almost $2000 which they never paid and won't even answer my emails asking what's going on.
I for one will no longer ever recommend them.”
“These seeds arrived quickly and discreetly. The genetics of these seeds are so strong that no matter how many times I stressed these babies out they still turned out amazing. 10/10 would recommended.”
