“Your Team and service are incredible.. I love the happiness in the voices when I call, I love the immediate turn around of Arden’s, I love that I can track and trace my own order..
Bring back Whittaker’s chocolate!! And you’ll per the No1 in Nz medical supplier !!!
Kat”
Dear Kat,
Thank you so much for your incredible 5-star rating of Amtech Medical! We truly appreciate your loyalty and support. Your positive feedback means the world to us.
We are thrilled to hear that you love the happiness in our team's voices when you call, the immediate turnaround of our Arden's services, and the convenience of tracking and tracing your own order. It brings us joy to know that our team's dedication to exceptional customer service has not gone unnoticed.
Your satisfaction is our top priority, and we strive to be the number one medical supplier in New Zealand.
Thank you once again for your continuous support. We are honoured to have you as a valued customer.
Best regards,
Tracey
Customer Support Team
“I just bought electrodes for my Tens machine, after 1 use (30min), it stopped sticking. Luckily I bought 2 packs, however I had to order more from a different company hoping to find something that will last longer then 30min.”
Thank you for the excellent review, Punchout! We're delighted to hear that you appreciated our responsiveness and quick delivery. Keeping you informed about any delays is part of our commitment to great service. We’re looking forward to assisting you again soon!
Thank you for the fantastic review, Paerau! We truly appreciate your feedback on our responsive service and efficient delivery. It’s great to know that you had a positive experience. We look forward to serving you again in the future!
“Hi team - Always happy with your service but this time around I had an issue with the couriers. 2 out of 3 boxes arrived opened and we thought our needles were stolen. I have photos if you need them.”
Thank you so much for your amazing review, Rona! We're thrilled to hear that you consistently find our team friendly and that your orders arrive quickly. Your kind words mean the world to us, and we can't wait to help you again soon!
Thank you for the fantastic review, Lisa! We're so glad to hear that you found the ordering and delivery process fast and easy. Your support is greatly appreciated, and we look forward to serving you again in the future!
Thank you for the wonderful review, Shona! We're thrilled to know that you experienced a quick and friendly response to your queries. Your encouragement means a lot to us, and we'll definitely keep up the good work!
Thank you for your kind words, Kevin! We're delighted to hear that you found our service prompt and efficient. Your appreciation means a lot to us, and we look forward to serving you again soon!
“Service was good and quick.
However the Rossmax Fingertip Pulse Oximetere shows 2 point below my doctors on SpO2, and she has just had hers checked and calibrated. Good to know as can now make allowance for it.”
Thank you for your review, Mike! We're glad to hear that you found our service to be quick. We appreciate your feedback regarding the Rossmax Fingertip Pulse Oximeter, and it’s good to know you can make the necessary allowances. Your insights help us improve, and we’re here if you need anything else!
Thank you for your understanding, Abbey! We're thrilled that our customer service could assist you and get your order to you quickly. Your support means a lot to us!
Thank you for your fantastic review, Ruby! We're so pleased to hear that you're consistently happy with our service. Your satisfaction means the world to us!
Thank you so much for your kind words, Michelle! We're so glad to hear that you experienced great service and fast delivery. We’re always here to help!
Thank you for your review! We’re glad to hear the ordering process was quick and that your item arrived promptly. We appreciate your feedback on the product as well.
Thank you for your fantastic 5-star review, Faye! We’re thrilled to hear that you found our shipping service helpful, especially for those urgent orders. Your kind words about our service mean the world to us!
