Thank you for your review, Emily! We appreciate your feedback. Just to clarify, we’ll be updating your name to Katie, and I want to reassure you that Cara is aware that I manage the orders. If you have any other questions or need assistance, feel free to reach out!
“Ordering was easy and I received product in a timely manner. To improve service I would recommend an email be sent to client to advise product had been shipped and expected arrival date.”
Thanks so much for taking the time to leave us a review Tina and we are glad to hear your order arrived quickly. Really sorry you did not receive a dispatch and courier tracking notification, we will look into this issue with our IT team.
Thank you for your kind words! We're glad to hear that you find our stock display and ETA information helpful. Your feedback is invaluable to us and motivates our team to keep improving. We look forward to serving you again!
Thank you for the great review, Helen! We're so glad to hear that you appreciated our fast service and timely delivery. Your satisfaction is our priority, and we look forward to helping you again soon!
Thank you for your fantastic review, Julie! We're delighted to hear that you found us to be fast, friendly, and reliable with competitive prices. Your feedback is greatly appreciated, and we can’t wait to serve you again soon!
Thank you very much for your review. Regarding the price we would love to get in touch about our "Amtech preferred" brands which often save our clients money.
Feel free to touch base with your rep Lauren! "Lauren Reid"
Thank you again!
“The product is great but we were waiting for it and tracked it down at Wg Hospital Supply Dept where it had been delivered. I purchased this item privately and we asked for it to be delivered to WRHN so disappointed with that outcome. The Supply service had openned the box but had not contacted the Network to query its destination.”
Thank you for your review, Judith! We're glad to hear you think our product is great, but we sincerely apologize for the delivery mix-up. Your feedback is valuable as we strive to improve our processes. Thank you for your support!
“Sling is worth the investment. Sizing is on the large side. Quick processing and getting it on a courier - however the choice of Post Haste is a let down - 5 working days to deliver.”
Thank you for the thoughtful review, Alan! We're glad to hear you find the sling worth the investment. We appreciate your feedback regarding the sizing and delivery service!
“Always amazing to deal with on the phone, super helpful & knowledgable and genuinely work with you to find the prodcuts that best meet your needs. Super fast once the order is placed for anything in stock it normally arrives the following day!”
Thank you for the wonderful review, Rachel! We're so glad to hear that our team was helpful and knowledgeable during your call. It’s our goal to find the best products for our customers, and we’re thrilled to know you had a positive experience with our fast delivery!
“does the job of getting stores realatively easy & quick,
the website tells me what's available, cost
sometimes wish so many items not connected to my search didn't show so much”
Thank you for your thoughtful review, Rachel! We're pleased to hear that our website made it easy for you to find what you need. We appreciate your feedback about the search results, and we’re always looking for ways to improve the experience. Your insights help us serve you better!
Thank you for the great review, Todd! We're glad to hear that you found our online system easy to use and that your stock arrived on time. We strive to make the ordering process smooth and effective!
“I just bought electrodes for my Tens machine, after 1 use (30min), it stopped sticking. Amtech reached out due to me receiving a bad batch and replaced my electrodes. Thank you guys.”
“Service was good and quick.
However the Rossmax Fingertip Pulse Oximetere shows 2 point below my doctors on SpO2, and she has just had hers checked and calibrated. Good to know as can now make allowance for it.”
Thank you for your review, Mike! We're glad to hear that you found our service to be quick. We appreciate your feedback regarding the Rossmax Fingertip Pulse Oximeter, and it’s good to know you can make the necessary allowances. Your insights help us improve, and we’re here if you need anything else!
Thank you for your understanding, Abbey! We're thrilled that our customer service could assist you and get your order to you quickly. Your support means a lot to us!
Thank you for your review! We’re glad to hear the ordering process was quick and that your item arrived promptly. We appreciate your feedback on the product as well.
Hi Fiona,
I’m really sorry to hear about the mix-up with your order. It sounds frustrating to receive the wrong item, and I can understand your disappointment. I’ll make sure our team looks into this as quickly as possible, and we’ll get in touch with you shortly to resolve the issue.
We have addressed your issue and thought you had received the email saying your correct item is on its way.
If you need immediate assistance, please feel free to call us at 0800 268 324.
Thank you for your patience!
Dear Lois,Thank you so much for your 4-star rating and your ongoing support as a loyal customer of Amtech Medical! We truly appreciate your feedback and are delighted to know that our products usually meet your needs with fast delivery.
Thank you so much for taking the time to rate Amtech Medical with four stars. We truly appreciate your feedback and are thrilled to hear that you found our service fast, efficient, and our deliveries very friendly. Our team strives to provide the best possible experience for our customers, and your kind words motivate us to keep up the great work.
If there is anything else we can assist you with, please feel free to reach out to us. We look forward to serving you again in the future.
Thank you once again for choosing Amtech Medical.
Best regards,
Tracey
Thank you so much for taking the time to rate Amtech Medical with 4 stars! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service.
