Aramex Reviews

"Saya kirim barang ke Indonesia dari bln 7-21-2023 dan pengiriman sudah di bayar lunas ,sampai di Indonesia di suruh bayar lagi dan saya Ndak mau kemudian pihak Aramex menghubungi pihak Malaysia meminta uang lagi lalu dikasih lah sama pihak Malaysia dan mereka Ndak bilang buat apa kemudian selang waktu 3 hari barulah mereka bagi tau kalau buat menghancurkan barang kiriman saya,kenapa harus di hancurkan kalau kalian meminta uang lagi,bagaimana perasaan kalian jika ada diposisi saya,di mana hati kalian ,seperti inikah cara kalian memperlakukan kami orang !!!"

"IF YOU WANT TO LOSE YOUR PRECIOUS DOCUMENTS , USE ARAMEX.\r\n My passport was sent to me from Egypt to Saudi Arabia on November 1st 2020, After long delay , i contacted Aramex several times , their replies were always vague & non specific. Only after complaining to Saudi Communications and Information Technology Commission, they answered to them & to me that the parcel was lost. These shocking news caused tremendous irreparable harm to me as the passport contained valuable data which is impossible to retrieve. After a long terrible communication with uncoordinated, poorly trained customer care they said that their compensation policy is from $ 25:100 whatever the value of the parcel (they charged $ 65 to ship the passport). this means that the real compensation will be $35 , if they pay the maximum compensation according to them. Is $ 35 a fair compensation for a lost passport?"