Back Market Reviews

“ Back Market is an amazing place to buy phones and tablets and I will tell you the reasons why. 1. Quick delivery 2.Gives exactly what you asked for(condition, colour, type) 3. Insurance provide all repairs I ordered a fair tablet with an attached keyboard. The keyboard was poor and the tablet got hot quickly. I paid for insurance before so I requested to repair. I sent it off. The customer care was amazing with letting me know what was happening during the delivery. They sent it back straight away. The tablet is fixed and a new keyboard was restored. I appreciate how they were attentive to detail and valued communication. 4. Honest and quick service This is why I recommend backmarket Even if a worse condition is bought, insurance covers it ! Thank you backmarket for providing electronic at an affordable price with good quality !! ”

“ Ordered a overhauled Magic Mouse 1 from this company. Received it in astoundingly rapid order from Scott in New Mexico, carefully packaged. Items price was extremely reasonable and was in excellent conditio and even came with fresh batteries. Even to critical eye, couldn't be told from new. Mouse paired easily and performs all functions as advertise. An excellent experience in all respects. ”

“ Quick delivery 2. ”

“ Great place for Refurb phones Really happy with my purchase of phone. Delivery was quick too and phone arrived with 12 months warranty.Say thanks! Here is £10.00 to spend on Back Market with this code: a655a1bc296283f8 Choose from thousands of professionally refurbished electronics and appliances at up to 70% off! ”

“ Customers should be cautious when dealing with this company, as their handling of warranty claims and returns raises serious concerns about transparency and accountability. ”

“ The phone finally returns after this case being open for 2 months 6. ”

“ No one was listening! Their site goes around and around so, I had no choice but to request a returns slip, even though it was of no use, as it was domestic only and I was in Thailand with the phone. ”

“ It gets to the point where the adviser tells me if they dont provide tracking details within 1 business day i will get the option of a full refund, that day passes and still nothing, i chase it up again expecting a refund, only to be told its been delivered, i check the tracking and it says it was delivered on sat 17, however sat was actually the 16th, i checked my cameras on both days at the time it stated, and we had no post on both of those days. ”

“ BackMarket have refused to refund me the £70. ”

“ Run away from this company. Run around getting my refund. Phone was missing, I cancelled order. The week after I cancelled they shipped the phone anyway. Delaying my refund. ”

“ Quick and helpful customer service. ”

“ Brilliant service, my new refurbished phone arrived very quickly, looks like brand new, would definitely recommend this company and would certainly use them again, very happy customer ”

“ Back Market is an amazing place to buy phones and tablets and I will tell you the reasons why. 1. Quick delivery 2.Gives exactly what you asked for(condition, colour, type) 3. Insurance provide all repairs I ordered a fair tablet with an attached keyboard. The keyboard was poor and the tablet got hot quickly. I paid for insurance before so I requested to repair. I sent it off. The customer care was amazing with letting me know what was happening during the delivery. They sent it back straight away. The tablet is fixed and a new keyboard was restored. I appreciate how they were attentive to detail and valued communication. 4. Honest and quick service This is why I recommend backmarket Even if a worse condition is bought, insurance covers it ! Thank you backmarket for providing electronic at an affordable price with good quality !! ”