BACtrack Reviews

Name: BACtrack
Address: 200 Green Street, 2nd Floor, San Francisco, California
Rating: 4.83

4.8 Rating 454 Reviews

96 %

of reviewers recommend BACtrack

4.8

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

415-693-9756

Email:

support@bactrack.com

BACtrack 5 star review on 11th January 2026

104

Anonymous

Anonymous // 01/01/2019

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“Works great”

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Posted 10 months ago

“Interesting idea brought to life in a successful way”

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Posted 10 months ago

“These breathlyzers are easy to use and convenient for your alcohol screening needs.”

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Posted 10 months ago

“works as promised.”

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Posted 10 months ago

“The company's service in re-calibrating every several years is expeditious and very reasonably priced. I would highly recommend this product to keep yourself and others safe.”

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Posted 10 months ago

“Excellent customer service and information provided the proper device for me”

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Posted 10 months ago

“Servicing is very reliable!”

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Posted 10 months ago

“Awesome company fast delivery”

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Posted 11 months ago

“I've carried BACtrack devices with me for nearly five years now and I can't imagine going out without it. For peace of mind before you or your friends or loved ones get behind the wheel after any amount of alcohol, I highly recommend BACtrack”

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Posted 11 months ago

“Their compact and useful device helps me know my BAC wherever I go.”

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Posted 11 months ago

“The BACtrak S80 is so easy to use and has police grade accuracy. I use it before I travel home anytime after having an alcoholic beverage or two. I do not drive anywhere unless I am below a .03 reading. It gives you the peace of mind that you are not putting yourself or anyone else in danger.”

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Posted 11 months ago

“It works well. Please see above review.”

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Posted 11 months ago

“my son wanted this for a xmas gift, and I was really questioning how good this product would be. but we used it and it was so easy and seemed to be pretty accurate / great way to know when to stop before getting in a car and driving.”

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Posted 11 months ago

“BACtrack will save lives IF you use it. Maybe your own. They have made it so simple, affordable, and sensible, that there truly is no excuse not to get this product, and USE IT! There is no shame in the SMART game! I'm so glad that I learned about this product, and I carry it with me everywhere I go. It's not just for me, but anyone I see that needs to KNOW the risk they are taking with their life, and others, when their BAC is too high to fly.”

BACtrack 5 star review on 10th February 2025

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Posted 11 months ago

Hello Lauren, We are so happy that your devices have been working exceptionally for you! Thank you so much for your kind words. I shared your review with our team and it made our day.

Posted 11 months ago

“Good for the price point. Some instructions on how to blow for valid reading would be welcome.”

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Posted 11 months ago

Hi there, You chose a great little device in the BACtrack Element! We include instructions in the device manual, but I've sent you an email with a bit more information about the Element specifically.

Posted 11 months ago

“Great way to help you know where your limits are and to make smart and safe decisions. Easy to use, and easy to understand.”

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Posted 11 months ago

Hi Shelley, We are thrilled to hear how much BACtrack has helped you know your personal limits and make safe decisions! Here's to a smart and safe 2025!

Posted 11 months ago

“The company has great support. Several products to choose from so they have something for everyone.”

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Posted 11 months ago

“Product was Shipped Fast & worked as described. I did Alot of background check on this and other products from Bactrack and other vendor's products and purchased the Bactrack C6 because of all the wonderful reviews.”

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Posted 11 months ago

We are so happy to hear that the C6 was your device of choice and that it is working well for you! Thanks for choosing BACtrack.

Posted 11 months ago

“The BACtrack C8 works like a charml so simple, easy and fast! I highly recommend it!”

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Posted 11 months ago

We are so happy to hear the C8 is working well for you! We love that it is user friendly as well. Thank you for the recommendation to others.

Posted 11 months ago

“You keep asking for a Review. Well okay. I sent the product back to be evaluated for warranty adjustment. It has been over three weeks since you received the item (tracking number) and I haven't heard a word. Therefore, since you insist, my opinion is definitely strongly negative. But thanlk you for asking.”

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Posted 11 months ago

Hello. We are sorry to hear you've had this experience. Your ticket status was just checked and our technicians posted an update on Friday to our support team. You will be hearing back from our support team today with those details. We want to make sure we are performing thorough inspections for our customers so we appreciate the patience while this was completed.

Posted 11 months ago

BACtrack is rated 4.8 based on 454 reviews