BACtrack Reviews

Name: BACtrack
Address: 200 Green Street, 2nd Floor, San Francisco, California
Rating: 4.83

4.8 Rating 448 Reviews

96 %

of reviewers recommend BACtrack

4.8

Based on 448 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

415-693-9756

Email:

support@bactrack.com

BACtrack 5 star review on 11th January 2026

104

Anonymous

Anonymous // 01/01/2019

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English

“Great company and very helpful.”

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Posted 1 month ago

“I Returned the C6 for repair it was returned back to me with the same issue ! I must assume it was not looked and returned with the existing problem (time is money) = (my money). This is supposed to beep when blowing, mine does not and did not from new, and I can not get it to register more then .05 regardless of how much I drink. It's a good thing I tested it against on line data clarts from the DMV my weight + drinks = percentage of blood alcohol. DO NOT rely on this or you might get a DUI or OWI”

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Posted 1 month ago

“It’s a Christmas gift for my son, I haven’t used it. But I’m still interested in the $100 gift card. He also will be having a birthday coming up.”

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Posted 1 month ago

“Easy to use product, great quality with a handy carry case. Stays in the glove box of my car.”

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Posted 1 month ago

“Terrible product. I bought two , one for myself and one for my girlfriend. Thought it would be nice to know an accurate BAC to stay safe if we're out and about. Neither one of these units are accurate and neither one is consistent. .001 -to- .11 from 1st and second blow. The consistency between two separate units aren't even comparable. Do not buy.”

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Posted 1 month ago

Hello Brad, We appreciate your feedback regarding your device order. We do want to mention that you should wait at least 15-20 minutes after having your last drink prior to testing as well as waiting 15-20 minutes between tests if more than one person is testing to ensure accuracy. Additionally, no 2 units will provide the same exact result even if they are the same model as there is a +/- .005 that can lead to comparative differences in readings up to a whole .01 difference in BAC between 2 devices. Please do not hesitate to reach out to us if you are still having issues or have any other questions or concerns.

Posted 1 month ago

“Easy to use. Love the app and the way we can keep track of readings.”

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Posted 1 month ago

“Awesome customer service. Thank you Justin and team! The issue was a USPS delay, not the fault of BAC track. They redelivered and followed up with my next order to ensure that I was a happy customer. I so appreciated the extra attention and efforts.”

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Posted 1 month ago

“Great company and support”

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Posted 1 month ago

“wanted to give a gifts that show my heart this year. So I bought a bunch of these for my family members. I’ve used mine quite a bit and I love it. The worst thing that could happen is you have to spend another 10 minutes or so drinking water with your friends”

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Posted 1 month ago

“Very useful and accurate, helps you figure out if you can drive”

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Posted 1 month ago

“They are awesome.”

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Posted 1 month ago

“J'adore ma machine et j'ai confiance en elle !”

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Posted 1 month ago

“Helpful, excellent customer service!”

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Posted 1 month ago

“It's great to be sure if I'm safe to drive.”

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Posted 1 month ago

“Safe and easy device to use. Everyone should have one of these. Sevice for calibration is easy and fast. Drive safe without a doubt !”

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Posted 1 month ago

“Right on will timing”

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Posted 1 month ago

“Done as above”

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Posted 1 month ago

“First BACtrack I purchased has proven to be very helpful to friends and customers where I work. Same unit our county sheriffs carry. Excellent tool!”

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Posted 1 month ago

“Great Company and good support.”

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Posted 1 month ago

“BACtrack customer service is very freindly and helpful. My intial order I had to cancel and they did with no questions asked. I then placed the order I wanted and have been happy with hte product and customer service :-)”

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Posted 1 month ago

BACtrack is rated 4.8 based on 448 reviews