“The imaginary pillow is great for my back. It really provides great support. Lovely how you keep getting emails about how the product is when its still sitting in the warehouse. Here's a picture of me holding the product received”
“I found BADESOFA through a social media ad. The website was very user friendly and the dimensions made it easy to find the correct size. The product also arrived earlier than expected which was awesome!”
Hey Robert,
we are sorry for the long delivery. We noted the expanded shipping period in our shop which should have informed you about that. If not, we apologize for the inconvenience.
We are happy you received your parcel right before Christmas.
Enjoy your product and we hope you visit our shop soon again!
Best regards
Team BADESOFA
Hey,
it is possible to move the sand weight in the cushion. Just open it up and replace it. Its even possible to remove it, if not needed.
Best regards
Team BADESOFA
“My experience was simple, easy and quick. I was able to find the necessary information (size, material, etc) easily and make my selection. It also shipped very fast, much sooner than the suggested date upon ordering.”
“Extremely happy with the purchase but will see what the reaction is when it is given as a present. Asked customer service to change the original color that I had ordered and it came through with the corrected color I asked for. Customer service was fantastic and am very grateful for how quickly they responded to my correction request.”
“The customer service representative I had the pleasure of working with, Mae, was quick to respond to questions & worked to resolve any small concerns I had.”
“This bath pillow is even more stunning and comfortable in person than you can imagine. I am a big fan of baths and had no idea how much this would enhance my time of relaxation. I highly recommend!”
“I only and deliberately ordered in stock items, foregoing items I had wanted but aren’t in stock. Nonetheless, once the order was received the items were not in stock. I waited a long time. Interaction with customer service was slow and not helpful. I was so fed up, I tried to cancel my order and all of sudden they shipped it out ignoring completely my request to cancel.”
We currently have an increased volume of emails in our Customer Service department, so unfortunately we need a little longer to process enquiries. We have assumed that you have requested a cancellation due to the long delivery time. In the meantime, we have been able to replenish our stock and have made every effort to deliver all outstanding orders.
You can make use of your right of return at any time and return your order.
Kind regards
Team BADESOFA
“It was easy to find what I wanted and to get the colors I wanted and the delivery was much faster than. they said it was going to be which was lovely”
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