“Hello, at first I was full of anticipation. However, the enthusiasm at the first impression has decayed very quickly. The reliability of the system is not so good. Then hardware was also missing. In Germany, we have square net posts, but the hardware is for round posts, although they should be square in the advertising. But were not. Only after asking was I told that there are no more in stock. But should come soon. I'll wait. Then I don't think it interacts as well with the software as it could be helpful as a coach. All in all, not yet convinced”
Sorry to hear your experience is not as expected.
- Regarding reliablity: Have you been in touch with us regarding any specific issue to see if we can help? There are many things we can do at the support level.
- Square posts adapter: We are aware of the need to join an adapter to every order, but that hasn't been possible yet logistically. We are actively working on this. In the meantime, we ask customers to request it when ordering and add it on demand, free of charge. Sorry to hear this took longer in your case. We'll ship yours as soon as possible
- It would be very helpful if you could send us a note at support@baselinevision.com regarding your software interaction issue. We'd like to understand a little bit better and help as much as we can
The Baseline team
“The idea is very good and the two games, deeper and the 2-minute challenge, are fun to play. The problem with the camera is the many wrong decisions, especially when a ball is near a line or when the ball touches the net but goes over the net. In about 80% of these situations, the baseline camera makes a wrong decision. But it is possible that I have a camera that is not working properly. We only use the camera for the two games because in freestyle mode it's just frustrating to hear "out" when the ball hits the court 5 cm before the baseline.”
“Hallo
Auf Asche ist das Gerät nur bedingt einsetzbar.
Erkennt das Feld nicht .
Es fehlt ein link nur für Aufschläge.
Es müsste Sichtbar sein wie viele Schläge ich pro Tag, Woche ,Jahr gemacht habe.”
