“My initial order got lost after finally getting in touch (with the company (they didn’t initially respond to emails but were great through instagram DMs) they posted out a new one the same day. The racket is absolutely brilliant and so light for my son. Overall I’d say it was a positive experience and I’d order from them again.”
“We never redeived our order and no one has answered any of our messages and no one answers the phone. Moey has been taken but no prioduct supplied!!!”
“The item I ordered was a ladies shoe which was lost in the post. It was replaced by a man’s shoe which is really to big . I accepted them because I was so desperate and coaching every day I needed shoes.
This was my first order with you.
I also e mailed to see if you stocked sponge balls but no answer.
I work for we do tennis .
Nikki”
“Order 6 tins of golf balls. Only got 5. The packaging had been tampered with and resealed. I informed the owner and he said he would get onto it but I heard nothing.”
Hi Liana
Your order was apart of the Ten Project Programme and the racket will be given to your child at school during their Ten Project lessons instead of being shipped from us.
Many Thanks
Bassline
“Everything as described. Great service. Better price than I could find anywhere else. Also got an email which made the whole process feel more personal than buying from a racket mega-retailer. Would definitely buy from here again.”
“Only lost a star as I didn't receive the postage label until I followed up by emailing their customer service. However, once the label was received, the racket was quickly sent, restrung and dispatched. No complaints on the quality of restringing. Good amount of choice of strings and tensions.”
