“Emailed the company regarding delivery times before placing an order. We were told 3-5 days for delivery though over two weeks later it was excuse after excuse with no guaranteed delivery. Had to cancel the order and go elsewhere.”
“Great service from start to finish, good communication and delivery drivers were great. Friendly and helpful. Bed its self is great value for the money. Thanks will definitely use you again. Highly recommend .”
“I got the Florida bed in superking size & in the teddy Bouche material with split headboards. They couldn’t do 80inch board so they made it 70inch. It’s lovely and massive! Finally having good night rests. Customer service was topnotch and they ensured they communicated almost daily! It was appreciated.”
“Easy to order, good communication.
I like how you could "pick and mix" the various options: style, storage, material, mattress, headboard etc to suit your requirements.
This is the second bed I've bought from Bed Choices. Both are excellent - even better than expected. Price was very competitive
The bed was delivered quickly and each item was well packaged.
We chose to assemble ourselves and it was very straightforward to put the bed together. Perhaps they could offer a "delivery to room of choice" option but having said that, the delivery driver very kindly took the mattress upstairs to the bedroom for us.”
“The overall aesthetic of the bed is really good and it looks fab in the room. I think the quality of the structure of the bed didn't feel as good and I do have some concerns about the longevity of the bed however time will tell. We bought the ottoman gas lift bed however the bottom of the bed isn't that solid so we will be limited on the things that we can put under the bed as I would be concerned that anything heavy would break through the fabric.
The customer service was okay, I emailed to try and get a sense of when the bed would be getting delivered. They responded fairly quickly, however when I asked for clarification around a time because there was no one going to be in the house for a big portion of that day I didn't get a response for a few days. The response came in a phone call and we agreed that the bed would be delivered early to ensure someone would be home. I then received a call the next day that the bed would be getting delivered later in the day when no one would be in. I ended up having to re-arrange my plans to make sure someone was in and when I called the company to inform them they said okay and quickly put the phone down with no consideration that we had initially agreed upon a time and they then changed this and gave no solutions that worked for us.
Overall, bed is good and looks really nice but worry about the quality long term with specific parts of the bed and customer service could have been better.”
“Great value. Beautiful solid bed. Easy to assemble and looks great. I purchased the king size plush velvet cream Gas lift bed and it beautiful. Great customer service. Always calling to give me delivery update. Delivery guys very helpful and friendly. I will recommend this company.”
“Not yet received my bed yet!
No idea which day?
No email regarding delivery day!
Money taken from my bank account already and I’ve not received the bed yet??”
Hi Melanie,
We have been trying to contact you to arrange delivery but we think you have given us the wrong contact number please can you call us on 01924 763757
