“Nicht im geringsten! Das Bett ist schlechte Qualität, Lattenrost mit Plastikverbindungen, wirklich billigst gebaut.
Wir haben mit Zusamnenbau bestellt, der wurde nicht gemacht. Hat 210 Euro gekostet. Jetzt zahlen Sie nur 90 Euro zurück. Sie behaupten, die Spedition hat das Bett ins Haus getragen, was nicht stimmt, und verrechnen 110 Euro. Diese Firma ist einfach betrügerisch tätig. Es gibt so viele gute Firmen, kaufen Sie nicht bei Beliani. Nur Ärger. Wir stellen das Billigbett jetzt ins Gästezimmer, und bestellen ein Qualitätsbett bei Home24”
“Well, to start off when I tried to order this coffee table their webpage wasn't able to calculate the delivery to Central London/Marylebone, which forced me to e-mail them.
The first contact went smoothly, they sent me a payment link on the 1st of September and I paid it right-away.
On the 5th of September I still hadn't received no e-mail in regards to the delivery whatsoever so I decided to e-mail them and I was informed that they would contact the logistic team and found out more about it.
On the 6th of September after 24 hours I still hadn't heard back so I decided to e-mail, no one bothered to answer, then I called and Lydia told me it was a human mistake and nobody had processed my payment and luckily I had called then they fixed it.
So nearly a week later I still don't have my coffee table, I don't have my invoice, I don't have the exact delivery date and no compensations whatsoever for a mistake that wasn't even mine !
The whole experience was very bad and unprofessional/unorganized and felt like they didn't care that I planned in advanced to have the coffee table right now, but because of their mistake I have to simply accept.”
