Ben Simpson Furniture Ltd have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
Yet again great shelves - 3rd lot bought!! Price good and quality great. Impressed with the packaging too, all of which has been recycled.
”
- Anonymous
“
The brackets weren’t even straight, so for the price I expected better.
”
- Eddie Edwards
“
From ordering to receiving our new mantle everything was great product is fantastic at a great price
”
- Thomas Acton
“
Shelves arrived exactly as described and photographed .. a beautifully made product with clear instructions. Communication was second to none throughout the whole process, right through to good packaging and simple delivery options .. A positive experience all round đź‘Ť
”
- Berni Anderson
“
Love our shelves. We now have 3 sets around the house and they work really well with the rest of the house. Ordering and delivery was smooth and no issues with installation.
Wish there was a barn door available to match!
”
- Iola Josebury
“
we are very pleased with our Purchase of Oak floating shelves, also the oak table.
will be agian.
promt delivery
”
- Danny Ruddell
“
They accepted my return and gave me a full refund even though because of courier mistake, they hadn’t actually received it all back ( only brackets arrived).
”
- Patricia Palmer
“
Since the damage wasn’t so noticeable as before I opted for the refund.
”
- Wayne Green
“
I hadn't realised that the light oak rustic floating shelf I had ordered was a piece of stained fairly rough pine. Maybe I should have looked closer before ordering. The shelf was relatively easy to fit but one of the holes wasn't deep enough to accept the length of pin so there is a wider gap between the wall and shelf at one end. The supplier gave me a 50% refund for the problems.
”
- Anonymous
“
Absolutely delighted with my shabby chic kitchen shelves. Excellent quality and very fast service. 100% recommend Ben Simpson Furniture. Great value for money.
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- Caroline Houseman
“
Wonderful products and even better customer service
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- Holly Abbott
“
Lovely shelves which are solid and well made. Excellent customer service - very friendly and help. Nothing is too much trouble.
”
- Emma Roberts
