Ben Simpson Furniture Ltd have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
Yet again great shelves - 3rd lot bought!! Price good and quality great. Impressed with the packaging too, all of which has been recycled.
”
- Anonymous
“
The brackets weren’t even straight, so for the price I expected better.
”
- Eddie Edwards
“
From ordering to receiving our new mantle everything was great product is fantastic at a great price
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- Thomas Acton
“
we are very pleased with our Purchase of Oak floating shelves, also the oak table.
will be agian.
promt delivery
”
- Danny Ruddell
“
Very pleased with the wood beam
It did take quite a long time for production and delivery.
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- Robert Harper
“
Shelf are really nice and good made worth for money nice bracket as well , nice packaging delivery and customer service this company is really good I will buy again if need it .
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- Lubos Nestak
“
They accepted my return and gave me a full refund even though because of courier mistake, they hadn’t actually received it all back ( only brackets arrived).
”
- Patricia Palmer
“
Since the damage wasn’t so noticeable as before I opted for the refund.
”
- Wayne Green
“
I hadn't realised that the light oak rustic floating shelf I had ordered was a piece of stained fairly rough pine. Maybe I should have looked closer before ordering. The shelf was relatively easy to fit but one of the holes wasn't deep enough to accept the length of pin so there is a wider gap between the wall and shelf at one end. The supplier gave me a 50% refund for the problems.
”
- Anonymous
“
Excellent service and product. We ordered 4 of the rustic floating shelves. Order arrived safely and I put them up over the Easter period. What a lovely transformation. Gives our lounge a wonderful look and feel. Great quality shelves, fittings and assembly secure and straight forward.
Looking at other items available for the garden.
A+ 100% product, could not be more pleased with the purchase and service
”
- Chris H In South Glos
“
Excellent customer service. Unfortunately one shelf was damaged in transit but they offered two solutions, which I was happy with.
They also were really helpful when I was unsure of whether floating shelves were suitable for my particular wall.
”
- Emma Ridgeon
“
Fabulous products and great customer service - would absolutely buy from here again
”
- Sherry
