Ben Simpson Furniture Ltd have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
Over the moon with my new shelf.
Such beautiful wood and great quality.
Really reasonable price too.
Would 100% recommend.
”
- Maddy
“
If you're looking for a good quality product, at a reasonable price, with prompt delivery & excellent customer care I highly recommend that you give Ben Simpson Furniture a Try.
”
- Anonymous
“
Easy to use web site and super quality product delivered very promptly. All this with and the price was good too. Tahnks guys.
”
- Colin Newman
“
Brilliant product excellent value.....they aso kept me well informed about delivery and it arrived when they said it would. Highly recommend this company.
”
- Penny Croft
“
So pleased I discovered this company. Fantastic product, great customer service dealing with any queries I had. Fast delivery.
Originally bought a shelve to go above our marble fire surround, then decided to get two more shelves made to measure to go on either side.
Looks awesome.
”
- Hazel
“
Excellent quality shelves, very fast delivery and easy to fit. My daughter was delighted with them. No hesitation whatsoever recommending thus company
”
- Martin Murphy
“
They accepted my return and gave me a full refund even though because of courier mistake, they hadn’t actually received it all back ( only brackets arrived).
”
- Patricia Palmer
“
Since the damage wasn’t so noticeable as before I opted for the refund.
”
- Wayne Green
“
I hadn't realised that the light oak rustic floating shelf I had ordered was a piece of stained fairly rough pine. Maybe I should have looked closer before ordering. The shelf was relatively easy to fit but one of the holes wasn't deep enough to accept the length of pin so there is a wider gap between the wall and shelf at one end. The supplier gave me a 50% refund for the problems.
”
- Anonymous
“
So pleased I discovered this company. Fantastic product, great customer service dealing with any queries I had. Fast delivery.
Originally bought a shelve to go above our marble fire surround, then decided to get two more shelves made to measure to go on either side.
Looks awesome.
”
- Hazel
“
Excellent service and table is not only a functional item, its simplicity and looks are stunning. The first comment my visitors make is ‘I like your table’.
Very happy with my purchase, would recommend and use again
”
- Lesley Heardman
“
Communication and pre-delivery service offerred by Ben Simpson Furnture was very good, and the after-sales service was also very efficient and effective. Whilst the initial product was not to my expectations/liking this was very quickly satisfactorily resolved by the excellent customer services team. Many thanks.
”
- Mark Denslow
