Bespoke Carpentry London Reviews

Name: Bespoke Carpentry London
Address: 27 Old Gloucester Street, London, 27 Old Gloucester Street, London, London
Rating: 5.00

5.0 Rating 6 Reviews

100 %

of reviewers recommend Bespoke Carpentry London

Company Reviews

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Phone:

203 695 8398

Email:

info@bespokecarpentrylondon.co.uk

Location:

27 Old Gloucester Street, London,
27 Old Gloucester Street, London
London
WC1N 3AX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company offers a design service which fails to meet what is offered, and has poor customer service. I asked for an initial design visit because I needed help working out the options available to me in replacing an extremely large outdated cabinet in my new flat. The person who called round was not particularly effective, and I was disappointed to be refused a further design visit after receiving the drawings, which would have helped me better place the proposed cabinet in my room. I was pleased with the drawings, and the cabinet meets the agreed terms, but I am disappointed with the actual outcome, due to its size and proportion in the room. I could have made a better decision if the design service had supported me effectively. There is a tech option which allows you to place your tv in your room to get the size right before purchasing - such a good idea. A second visit accompanied by the drawings, or even an option such as that, would have resulted in a better outcome and a happier customer. Which brings me on to customer service... I did write to raise my concerns with the designer and then after 14 days, with the owner of the company, and, remarkably, have received no reply from Paolo, despite a gentle reminder and offer to discuss on a site visit, after a further 21 days.”

Helpful Report

Posted 1 year ago

“These guys are the business. Super nice people, really honest and delivered on time and on budget.”

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Posted 4 years ago

“I’m very pleased with my new office. Paolo and the team were very helpful In ensuring that the design meets our needs and makes the best use of space. All the work was carried out to high standard and the final product looks very nice and professional. I am likely to use Bespoke Carpentry again for my other household projects”

Helpful Report

Posted 4 years ago

“Bespoke Carpentry London were everything you hope for from a tradesperson but rarely find; friendly, punctual, communicative, professional and highly skilled. The quality of their work is superb and they were very considerate of our home, making sure they cleaned as they went. Highly recommended!”

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Posted 4 years ago

“We had shelves and cupboards around the chimney fitted in our living room. We were really happy with the process and working with Paolo and his team and the quality of the work was great. Pauline”

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Posted 4 years ago

“Amazing service from beginning to end. There was a real personal touch and great attention to detail. Everyone from designer to carpenters to painters were experts at what they do and a pleasure to have in our home. Would highly recommend!”

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Posted 4 years ago

“Fantastic working with Paolo. Not only was the bespoke wardrobe exactly how I wanted it - but the company was very easy to work with, and professional.”

Helpful Report

Posted 4 years ago

Bespoke Carpentry London is rated 5.0 based on 6 reviews