Bespoke Carpentry London Reviews

Name: Bespoke Carpentry London
Address: 27 Old Gloucester Street, London, 27 Old Gloucester Street, London, London
Rating: 5.00

5.0 Rating 6 Reviews

100 %

of reviewers recommend Bespoke Carpentry London

Company Reviews

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Phone:

203 695 8398

Email:

info@bespokecarpentrylondon.co.uk

Location:

27 Old Gloucester Street, London,
27 Old Gloucester Street, London
London
WC1N 3AX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company offers a design service which fails to meet what is offered, and has poor customer service. I asked for an initial design visit because I needed help working out the options available to me in replacing an extremely large outdated cabinet in my new flat. The person who called round was not particularly effective, and I was disappointed to be refused a further design visit after receiving the drawings, which would have helped me better place the proposed cabinet in my room. I was pleased with the drawings, and the cabinet meets the agreed terms, but I am disappointed with the actual outcome, due to its size and proportion in the room. I could have made a better decision if the design service had supported me effectively. There is a tech option which allows you to place your tv in your room to get the size right before purchasing - such a good idea. A second visit accompanied by the drawings, or even an option such as that, would have resulted in a better outcome and a happier customer. Which brings me on to customer service... I did write to raise my concerns with the designer and then after 14 days, with the owner of the company, and, remarkably, have received no reply from Paolo, despite a gentle reminder and offer to discuss on a site visit, after a further 21 days.”

Helpful Report

Posted 1 year ago

Bespoke Carpentry London is rated 5.0 based on 6 reviews